This role represents our core healthcare product, used across paediatric hospitals in the UK, US and other countries. You’ll ensure excellent coordination with our design, user research, engineering and commercial departments and embedding best product management practices.

This position is Leeds based (hybrid) or remote in the UK. It might include occasional (inter)national travel.

The role

Responsibilities include setting product direction for our core product, used daily by children and families for all sorts of healthcare interventions. You will have full ownership of all aspects of the core healthcare product, including the product vision, strategy and roadmap, balancing user needs, business goals and technical feasibility. You will be the subject matter expert on the healthcare product, it’s users and the market it operates in.

Leading an interdisciplinary squad, you will be ensuring that we are delivering high-quality and valuable features, both new and iterative improvements to existing functionality. You are ensuring these are clearly and effectively communicated both internally and to our customers. You are constantly using data, both qualitative and quantitative, to guide your product decisions and are ensuring success metrics are defined, implemented and measured. You are always streamlining processes in how the product is built, maintained and delivered to users.

Measuring success

• Immediately: You will get to know the team (this project is currently managed by product management consultants), deep dive into our current features, learn from the current team and finalise a handover – there are various product milestones coming up
  
• 6 months: Our squad is running smoothly, there is an effective collaboration in place between Product Management, Design, Engineering, User Research and Content. We have full agreement of the international product roadmap and priorities. We consistently take insights from our other departments (Life Sciences, LEGO and other collaborations, and from our children’s focus groups to consistently improve our core product.
  

• 12 months: This workstream has become the engine behind our business, generates steady revenue, is consistently further developed into new international markets and new areas in peadiatric healthcare.

Non-negotiable:

• Having been a responsible Product Manager for a minimum of 1 core business product, across the whole life cycle, ideally internationally in a start-up / high growth environment, doing a lot with limited resources
• Proven ability to get design, engineering, commercial and other departments on the same page for both discovery and delivering

• Experience using qualitative and quantitative data to drive product decisions.
• Experiencing balancing both adding new features and iterative improvements to existing features as part of a product roadmap.
• A self starter, passionate about Product Management and self motivated with a hunger to learn and develop your skills.

Desirable, but we can support:

• Prior experience developing products for children

• Knowledge of the healthcare sector

Behaviours and values needed

• Passionate – you love what Little Journey offers, and you always put the patient first
• Curious and data driven – you never stop questioning and you test every hypothesis
• Resilient – you keep going when things get tough and when stakeholders need more alignment

• Integrity – Good moral judgement, you always follow through on your word, your team will trust you and vice versa

• 28 days annual leave pro-rata (plus public holidays)
• £500 annual training budget

• £200 home working budget
• Flexible working with core hours
• 6% pension match
• Friendly and collaborative team who value and respect each other

About Little Journey

Little Journey was founded in 2018 by Dr Chris Evans and Sophie Copley. As an anaesthetic doctor and father himself, Chris witnessed first-hand the distress experienced by children and families coming to hospital for surgery. Partnering with Sophie, an expert in human-centred product design, they created a prototype version of the Little Journey app to support children undergoing elective surgery.

Since then, the business has accelerated quickly, having been adopted in more than 100 healthcare organisations worldwide. We also partner with leading organisations such as LEGO and top tier pharmaceutical companies. They provide us global access to paediatric services and clinical research, helping us reach more children. We received investment from internationally leading VC funds and are using this to scale further into other markets. Our technology is already available in 16 languages and counting!

Our teams are grouped into Product, Technology, Delivery, Operations, Commercial and Science departments, and we are hiring talent across all these functions to help us achieve our mission.

Diversity & Inclusion

We encourage people from all walks of life to apply and strive to eliminate unconscious bias in our recruitment process. We do not discriminate on ethnicity, religion, sexual orientation, gender identity, veteran or parental status or disability. We encourage candidates from underrepresented groups to apply. If you need adjustments made to our application process, to help accommodate any disabilities, please do let us know on maarty@littlejourney.health