The story of Zai

Zai is boldly transforming the future of financial services and powering our customers by making innovative financial services accessible to all.

The Zai brand focuses on mid-market and enterprise-level business customers in the world of integrated financial services, including payments, FX, fraud management, reconciliation and more.

Zai’s payment APIs are a core capability within its suite of embedded finance products and services, helping businesses manage multiple payment workflows and move funds.

Zai has over 250 employees, across APAC, Europe, the Middle-East, and the US. We are looking for skilled, motivated and passionate people who want to be part of the next generation of financial services.

Our Zai Culture values moving quickly, productivity and hard work and we achieve this through a sustainable work-hours environment which we strongly support through our People Leaders. We also focus on having fun across the Teams while we deliver great customer solutions.

To find out more about the 10-year history of Zai visit https://www.hellozai.com/

The Role

The Transaction Monitoring team is part of the Financial Crime and Compliance Operational Team.  The objective of the team is to proactively perform ongoing monitoring and reviews to meet regulatory, payment network and banking partner requirements. 

Key Responsibilities

• Review and action transaction monitoring alerts in line with the company’s policy ensuring full investigation is given to identify potentially suspicious transactions taking into account previous transactions etc

• Ability to identify and obtain required documentation to ensure adherence to all regulatory, oversight and procedural requirements for the processing of all transactions

• Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made 

• Seek to build an understanding of the profile of customers within our KYB/KYC framework highlighted through the transaction monitoring alert process

• Ability to balance regulatory requirements whilst demonstrating and maintaining a strong customer-centric approach 

• Ability to make and stand over a decision in the absence of full information 

• Assist with the preparation of departmental management information reports

• Provide input to the maintenance of the departmental processes and procedures

• Provide advice and support to the business units on the identification of areas of risk because of transaction monitoring trends

• Support induction process for new team members both within the Transaction Monitoring team and other operational teams

• Any other associated duties required from time to time to meet the departmental responsibilities and goals

The Person

Subject matter knowledge and experience

• 18 months experience in a similar Trasaction Monitoring / AML role 

• Ability to maintain accuracy and attention to detail while meeting tight processing deadlines

• Strong communication skills, both verbal and written, with ability to deal with all levels in a confident and professional manner

• Ability to balance regulatory requiremnts whilst demonstrating and maintaining a strong customer centric approach 

• Ability to make and stand over a decision in the absence of full information 

Skills and characteristics

• Highly proactive and self-starting, whilst also effective in a team environment

• Positive and flexible attitude to change

• Ability to think clearly and logically

In return Zai are offering

Global market exposure in an agile & flat organization where your ideas and contributions will have strong impacts on the company’s growth and success

A company culture with an innovative, inclusive & collaborative mindset where you will learn something new every day, alongside amazing professionals 

A fun and flexible work environment

Competitive salary packages & benefits while ensuring constant professional development with your line manager & our L&D programs

Our Equal Opportunity Employer Commitment 

 Zai are equal opportunity employers committed to creating a diverse environment for its workforce. All qualified applicants will receive consideration without bias to education, race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

If you require any specific assistance or a reasonable adjustment due to a disability please let your recruiter know as part of your application and we will be happy to provide dedicated support.