You will be working within the Operations team, reporting to the VP of Operations. You will be responsible for managing the people and processes within Reconciliations (currently a team of 7, based in London and Rotterdam). The team is responsible for reconciling over 500 internal and external accounts and completing daily Safeguarding Calculations.

Responsibilities:

• Managing the daily processes and team responsible for Vitesse's end-to-end reconciliation process.
• Lead, develop and coach the team with a keen focus on engagement and growth.
• Assist the team in the delivery of process improvement and controls across the function, ensuring processes are documented and identifying opportunities to reduce risk and increase scalability.
• Solving complex issues as they arise to make sure Vitesse’s customers receive the best possible service and record keeping is accurate.
• Ensuring key reporting deadlines are met.
• Working with both our internal teams & wider banking network, to ensure all reconciliation matters are resolved timely and accurately.
• Oversight of daily internal and external e-money reconciliations and associated processes.
• Oversight of Safeguarding Calculation and funding requirements.
• Performing reconciliation sign offs and subsequent MI and reporting.
• Escalate items that present risk to the business and assist in the definition of KRI’s, feeding into Exec reporting.
• Ad hoc project work related to reconciliation, including, but not limited to, Product initiatives, Audit, Regulatory responses.
• Identify improvements and implement solutions for operations workflow relating to Reconciliations.
• Partner with Finance to ensure prompt and accurate month-end reporting, seeking opportunities to improve processes.

This role would suit someone with proven experience in both team management and reconciliations.

Skills

• 2 years direct people management in Reconciliations
• 4 years professional experience gained within Financial Services
• Strong motivation / engagement skills
• Understanding of good escalation practices
• Track record of successfully implementing change initiatives
• Strong analytical / investigation skills
• Accustomed to working in a fast-paced environment
• Confidence to work independently but also as part of the wider Operations team
• Intermediate Excel skills
• Organisational skills

• 25 days Holiday per year + Bank Holidays

• Hybrid working arrangements
• Contributory pension scheme
• Enhanced Parental leave
• Cycle to Work Scheme
• Private Medical Insurance through Vitality
• Access to Oliva our Mental Health Therapy partners
• Discounted Gym membership
• Financial Coaching with Octopus Wealth
• 2 days of volunteering leave per year
• Sabbatical after 5 years’ service
• Ongoing Learning and Development to support you reach your career goals

We understand that everyone has their own work rhythm and we believe in a flexible working schedule that supports a healthy work/life balance. We offer a hybrid work approach with 2 days in the office.