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Vitesse PSP
Posted on Feb 21, 2025
We are Vitesse - the treasury and payment partner of choice for insurance.
Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most.
With over 175 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £10bn in processed transactions, we are only just getting started.
We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?
The Role
In the role of Lead Solutions Manager, you will gain intimate knowledge of the way in which our clients interact with our product and be able to manage and support them in integrating with the
payment service interfaces we expose. You will work closely with internal subject matter experts including Sales, Operations and Product.
This role will sit in the Commercial team function, reporting into Head of Client Solutions and Delivery.
Core Responsibilities
Requirements
Benefits
We are Vitesse - the payment provider of choice for the insurance and treasury industry.
Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation. Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants. Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.
With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.
We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.
As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?
Vitesse at our best - our values
The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes
Confident Humility
We don't do ego and we know that unless we all win, none of us win. We admit when we're wrong, ask for help and always think about the wider business before ourselves.
Driven to Succeed
We see the opportunity ahead of us and we won't stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.
Tenacious Responsibility
We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.
We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.
Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most.
With over 175 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £10bn in processed transactions, we are only just getting started.
We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?
The Role
In the role of Lead Solutions Manager, you will gain intimate knowledge of the way in which our clients interact with our product and be able to manage and support them in integrating with the
payment service interfaces we expose. You will work closely with internal subject matter experts including Sales, Operations and Product.
This role will sit in the Commercial team function, reporting into Head of Client Solutions and Delivery.
Core Responsibilities
- Work collaboratively with our Relationship Management and Business Development function to deliver against the revenue targets and objectives set for the project
- Actively manage and maintain communication with all stakeholders - client contacts, programme manager and other internal stakeholders during life cycle of implementation project. Keep everyone informed of progress at all times
- Managing all aspects of Implementation projects, applying your project management experience and knowledge of key principles and best practice to ensure successful outcomes for all stakeholders, whilst coordinating and supporting team members
- Maintain management information alongside the usual project control mechanisms - Project Plans, RAID logs, RAG status reports, Lesson learned logs. Report on active client implementations, their respective implementation stage and any tracked risks and issues
- Where appropriate work with the loss fund analysts within the team to identify the book value, location and market detail of an insurer's loss funds (using insurer's dataset or data obtained from other sources) and construct a suitable implementation plan according to our defined process to bring them into Vitesse
- Become Intimately familiar with the Vitesse payment service offering and how clients interact with the system to be able to provide comprehensive support to clients during their implementation projects and general set-up with Vitesse
- Develop a detailed knowledge of the connection methodologies we offer for clients to link their systems to ours for the presentation of claim payment requests - API, Batch, Host-to-Host
- Help develop and refine the implementation process to improve speed and efficiency of the implementation journey. Focus on minimising the time to revenue and suggest pathways or efficiency savings to champion this
- Provide mentorship to the more junior Solution Managers in the team, shadowing their assignments where required to ensure a consistent approach across the team to client engagements
Requirements
- 4+ years' experience of working within an Insurance, Fintech or Banking environment in a Project Management related discipline
- Must be highly analytical, organized and structured
- Excellent communicator. You should be a people person with a proven track record of establishing, building and maintaining strong, high value relationships
- A team player, with the ability to relate well with co-workers, customers, partners and other stakeholders
- Demonstrated ability to be proactive and self-driven, and at the same time flexible to the changing and evolving demands of the role
- A passion for start-ups with a mentality to get your hands dirty.
- Working knowledge of Insurance industry processes, terminology and entities operating in the space.
- A recognised Project Management qualification (eg Prince2 Foundation/Practioner) is considered desirable, but not essential.
- Experience in the following is considered desirable:
- Working understanding of payments industry processes, systems, and regulation
- Working knowledge of common payment scheme messaging formats: SWIFT, SEPA, Faster Payments, ISO20022 and Domestic ACH systems in various territories
- echnical understand of how API's work
Benefits
- 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
- Hybrid working arrangements - minimum 2 days in the office, Tuesday - Thursday
- Contributory pension scheme
- Enhanced Parental leave
- Cycle to Work Scheme
- Private Medical Insurance with AXA
- Unlimited access to therapy sessions through our partner, Oliva
- Discounted Gym membership through Gympass
- Financial Coaching with Octopus Wealth
- 2 days of volunteering leave per year
- Sabbatical after 5 years' service
- Life Assurance - MetLife (UK employees only)
- Ongoing Learning and Development to support you reach your career goals
We are Vitesse - the payment provider of choice for the insurance and treasury industry.
Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation. Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants. Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.
With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.
We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.
As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?
Vitesse at our best - our values
The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes
Confident Humility
We don't do ego and we know that unless we all win, none of us win. We admit when we're wrong, ask for help and always think about the wider business before ourselves.
Driven to Succeed
We see the opportunity ahead of us and we won't stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.
Tenacious Responsibility
We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.
We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.