As the Learning & Development Manager, you will play a pivotal role in driving employee growth and ensuring that our workforce is equipped with the skills and knowledge needed to excel in their roles. You will lead the design, implementation, delivery, and management of comprehensive learning and development programs across the organisation to drive employee growth, increase performance and productivity and enhance the Vitesse employee experience across our global offices.

Key Responsibilities

• Learning and Development Planning
• In conjunction with function Heads, Head of People and People Partners, identify current and future training needs and develop a robust learning and development strategy to support meeting these needs.
• Program Design and Implementation
• Create innovative and effective learning programs, including e-learning, workshops, coaching, and mentoring initiatives.
• Design and develop engaging learning content (e.g., videos, presentations, modules, guides) tailored to employee needs.
• Partner with external vendors to deliver specialised training where required.
• Oversee induction programs to ensure a smooth transition for new hires.
• Talent Assessment and Development
• Conduct regular talent assessments to identify skill gaps and development needs.
• Create and implement learning development paths and succession plans from our Career Framework to ensure a pipeline of skilled and capable employees and enhance internal mobility
• Collaboration and Culture
• Work closely with department heads to understand specific learning needs within different teams.
• Build strong relationships with external training providers and industry experts to enhance the quality of learning programs (including utilizing the apprenticeship levy to meet the learning needs of our employee)
• Build out a coaching culture across the organisation through informal and formal coaching conversations with employees at all levels of the organisation
• Measurement and Evaluation
• Establish key performance indicators (KPIs) to measure the effectiveness of learning programs
• Regularly assess and evaluate the impact of learning initiatives, making data-driven adjustments as needed.
• Learning Management System (LMS) Ownership
• Manage and maintain Vitesse's Learning Management System (LMS), ensuring it is user-friendly, up to date, and aligned with training goals.
• Upload, organise, and update learning content on the LMS, ensuring accessibility for all employees.
• Analyse LMS data to track usage, course completions, and learner progress, using insights to drive improvements.
  
  
  

Requirements

• Proven experience in a learning and development role, preferably within the Fintech, Insurance or Financial Services industries.
• Strong understanding of fintech trends and the skills required for success in the sector.
• Professional certifications such as CIPD, SHRM, or other relevant L&D qualifications are advantageous.
• Demonstrated success in designing and implementing effective learning programs, including onboarding and management development.
• Excellent interpersonal skills.
• A proactive, innovative, and strategic thinker who thrives in a fast-paced environment.
• Passionate about employee development and committed to fostering an inclusive and growth-oriented culture.
  
  
  

Benefits

• 25 days Holiday per year (increase by 1 day per year to 30 days max) + Bank Holidays
• Hybrid working arrangements
• Contributory pension scheme
• Enhanced Parental leave
• Cycle to Work Scheme
• Private Medical Insurance through Vitality
• Access to Oliva our Mental Health Therapy partners
• Discounted Gym membership
• Financial Coaching with Octopus Wealth
• 2 days of volunteering leave per year
• Sabbatical after 5 years' service
• Ongoing Learning and Development to support you reach your career goals
  
  

We understand that everyone has their own work rhythm, and we believe in a flexible working schedule that supports a healthy work/life balance. We offer a hybrid work approach with 2 days in the office.



About Us

We are Vitesse - the smart way to make global payments.



Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation. Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants. Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.



With now over 150 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.



Partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets, we take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.



As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.