hero

Job opportunities in the Octopus Ventures portfolio

Octopus Ventures
Octopus Ventures
174
companies
529
Jobs

Partnership Manager - London Market

Vitesse PSP

Vitesse PSP

Sales & Business Development
London, UK
Posted on Sunday, July 7, 2024
We are looking for a Partnership Manager to join the Commercial team at Vitesse. You will be responsible for growing our key strategic Lloyd's and London Market initiatives.

A newly created role, you will be working closely with the Partnership Director as part of a team specifically focused on Lloyd's and London Market delivery. You will be a key stakeholder in maintaining our efforts across FCP and further initiatives, providing transparency and

Playing a key role in our delivery to the market, you will co-ordinate efforts across a number of internal and external initiatives in conjunction, providing transparency across our key stakeholders.

Provides reporting and facilitation across market relationships, monitors and tracks adoption effort, product roadmap and community actions and key points to progress.

This role is highly cross-functional, where you'll work with senior stakeholders across our business, including the commercial, product, executive and operational teams to facilitate our strategic objectives.

We are a fast growing team with big ambitions and in a small business there is plenty of opportunity to play an integral role in the growth of Vitesse, your colleagues and our customers.

Responsibilities

  • Working closely with the Partnership Director to deliver Lloyd's market strategy and scale the FCP adoption
  • Supporting complex queries responses from our Client Service Manager and then ensuring that they are captured within market FAQ and other service record points. Feeding any necessary development change back into the Vitesse functions
  • Own key communications from Vitesse to the market (with support from our marketing and other functions), including any market forums and owning co-ordination of the actions agreed across Vitesse functions
  • Monthly reporting for the market, LIMOSS & Adoption teams - using your experience to develop our internal data reporting
  • Supporting and feeding back into improved support and product on Lloyds market product
  • Facilitating Internal knowledge and education sessions on FCP and other initiatives
  • Vitesse representation at market events
  • Support the development of Vitesse changes, knowledge and key updates into Vitesse internal teams


Requirements

  • Strong background/knowledge/network in the Insurance Industry - preferably Lloyds Market process would be ideal
  • Helpful to understand the context of Delegated Authority Claims flow within the Lloyds Market
  • Demonstrable experience of mentoring, coaching and developing colleagues/teams
  • Confident communicator with excellent listening skills and an excellent sense of ownership and accountability
  • Prior experience managing a complex, multi-faceted partnership or providing solutions cross functional matrix organisations would be highly advantageous
  • Experience in a client facing role with a exemplary client-orientated focus
  • Be a self-starter and willing to travel.


Benefits

  • 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
  • Hybrid working arrangements - minimum 2 days in the office, Tuesday - Thursday
  • Contributory pension scheme
  • Enhanced Parental leave
  • Cycle to Work Scheme
  • Private Medical Insurance with AXA
  • Unlimited access to therapy sessions through our partner, Oliva
  • Discounted Gym membership through Gympass
  • Financial Coaching with Octopus Wealth
  • 2 days of volunteering leave per year
  • Sabbatical after 5 years' service
  • Life Assurance - MetLife (UK employees only)
  • Ongoing Learning and Development to support you reach your career goals


We are Vitesse - the payment provider of choice for the insurance and treasury industry.

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most.

With over 175 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £10bn in processed transactions, we are only just getting started.

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?

Vitesse at our best - our values

The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes

Confident Humility

We don't do ego and we know that unless we all win, none of us win. We admit when we're wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed

We see the opportunity ahead of us and we won't stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.

Tenacious Responsibility

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.

We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.