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People Partner - Product Engineering and Operations

Vitesse PSP

Vitesse PSP

Product, People & HR, Operations
England, UK
Posted on Friday, June 7, 2024
We are Vitesse - the treasury and payment partner of choice for insurance.

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most.

With over 175 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £10bn in processed transactions, we are only just getting started.

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?

YOUR MISSION

As a People Partner supporting the Product Engineering and Operations departments at Vitesse, you will play a crucial role in fostering a positive and high-performance workplace culture. T is role is well suited to someone who has a deep understanding of HR best practices, exceptional interpersonal skills, and the ability to thrive in a fast-paced fintech environment.

Responsibilities

  • Strategic People Partnering: Collaborate with department leaders to develop and implement People strategies that support our business objectives, such as talent development, performance management and talent acquisition
  • Talent Acquisition: Support our Talent Partner with recruitment efforts for Product Engineering and Operations roles, including creating job descriptions, conducting interviews, and coaching hiring managers through the candidate selection process
  • Employee Development: Work closely with managers to identify training and development needs and facilitate programs to enhance employees' skills and knowledge
  • Performance Management: Implement and manage our performance evaluation processes, providing guidance on goal setting, feedback, and coaching to ensure employees reach their full potential
  • Employee Relations: Serve as a trusted advisor and point of contact for employees, addressing concerns and providing guidance on People related policies and procedures
  • Diversity and Inclusion: Champion diversity and inclusion initiatives within the departments, fostering a culture of belonging and equity
  • HR Compliance: Ensure People policies and procedures are in compliance with relevant laws and regulations and keep up to date with HR best practices
  • Employee Engagement: Develop and execute strategies to enhance employee engagement, morale, and retention
  • Data Analysis: Utilise People data and analytics to track and report on key People metrics, helping to drive data-driven decision-making within the departments
  • Change Management: Support department leaders in navigating organizational changes, including restructures and process improvements


Requirements

  • Proven experience as an HR Business Partner or People Partner in a fast-paced environment, preferably within fintech or technology industries
  • Strong understanding of HR best practices, employment laws, and regulations
  • Excellent communication, interpersonal, and negotiation skills
  • Ability to build and maintain strong working relationships with employees at all levels
  • Demonstrated experience in talent acquisition, employee development, and performance management
  • Analytical skills with the ability to use HR data for strategic decision-making
  • A passion for working with Product and Tech


Benefits

  • 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
  • Hybrid working arrangements - minimum 2 days in the office, Tuesday - Thursday
  • Contributory pension scheme
  • Enhanced Parental leave
  • Cycle to Work Scheme
  • Private Medical Insurance with AXA
  • Unlimited access to therapy sessions through our partner, Oliva
  • Discounted Gym membership through Gympass
  • Financial Coaching with Octopus Wealth
  • 2 days of volunteering leave per year
  • Sabbatical after 5 years' service
  • Life Assurance - MetLife (UK employees only)
  • Ongoing Learning and Development to support you reach your career goals


We are Vitesse - the payment provider of choice for the insurance and treasury industry.

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation. Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants. Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.

With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.

As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?

Vitesse at our best - our values

The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes

Confident Humility

We don't do ego and we know that unless we all win, none of us win. We admit when we're wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed

We see the opportunity ahead of us and we won't stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.

Tenacious Responsibility

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.

We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.