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Implementation Consultant

Velaris

Velaris

Western Province, Sri Lanka
Posted on Dec 15, 2024

About Velaris

We're Velaris, a UK-based tech scaleup revolutionising Customer Success for B2B tech companies. Our SaaS platform, powered by advanced data analytics and productivity tools, helps you understand customer health, boost product adoption, cut churn, and uncover new revenue opportunities.

Velaris is growing fast!

We are currently looking for an Implementation Consultant to join our team. This is a unique opportunity to work directly with the founder and make a dent.

What will you be responsible for?

  • Managing the end-to-end implementation lifecycle of Velaris customers

* Align the initial data setup and integration flow setup with the customer

* Configure Velaris.

* Communicate the custom development requirements to the team and manage the end-to-end delivery.

* Provide training where necessary alongside the Customer Success team.

  • Run the data and process discovery meetings with the customers, producing design flow documents for the customers and the internal development team.
  • Working with the Customer Success team on identifying the project timelines, opportunities and risks

What do you need to apply for this position?

  • Excellent Written and Verbal fluency in English
  • Managed integration-heavy implementations before
  • Producing data flow diagrams when it comes to integrations
  • Experience in working with Sales CRM solutions such as Hubspot, Salesforce and Pipedrive
  • Ability to understand how other B2B SaaS systems will work

* For Example, you don't know Chargebee, but now one of your customers wants to plug Chargebee data into Velaris.

  • Knowledge of working with APIs using Postman/Curl
  • Knowledge of working with Zapier
  • Eager to speak to Customers
  • Excited to Connect Platforms through Integrations

Why Velaris?

  • Best work Culture on the Island (We mean it!)
  • Salary above market rate
  • Work from anywhere
  • Health/Life Insurance
  • Be a part of an International Team
  • Monthly team events so we can have fun!

What you'll find while working at Velaris - the Velarian DNA

  • Be bold and own it - Ideas inspire us, but action defines us. When we see a problem, we move to solve it. We collaborate, communicate, and are accountable for what we do individually and as a team.
  • Never settle - We know there's always a better way. We ask why, we challenge our ideas, and we're not afraid to experiment because we believe there's always an opportunity to do better.
  • Good vibes - We are naturally positive, we don't take ourselves too seriously and enjoy a good laugh, even at our expense. We don't complain about challenges, we look for solutions! Good vibes are the best medicine for tough times.
  • Practice Karuna - We are empathetic but we don't stop there. We go beyond to help out our colleagues, customers, and stakeholders.
  • We are better together-Above all we are a team. We strive to create an encouraging, motivational, and supportive environment.



Diversity adds incredible value to our teams, products, and culture. We know that the best ideas and solutions come by bringing together people from all over the world and fostering a culture of inclusion where everyone feels included and has the chance to make a real impact. Because of this, we are committed to providing equal opportunities to talent from all backgrounds.