About the role:

• This is the first role of this kind that we have hired! You’ll be working directly with the CEO and the other founders in a highly technical organisation to drive customer success. 
• Lead and improve customer engagement for TitanML from initial technical demos to production, customising solutions for client success.
• Articulate TitanML's value in individual and public speaking settings, fostering strong technical user relationships.
• Collaborate with engineering to align customer feedback with product development.
• Stay informed on LLM trends and how our products support these trends.
• You’ll need good technical skills, including experience with a scripting language like Python or Bash
• This role might involve travelling both domestically and internationally

You should apply if…

• You are driven, curious and smart - you’ll be given a lot of autonomy and will be the first solutions engineer in the team. 
• You love solving problems and spending time with users (ML Engineers and MLOps Engineers) - you are an empathetic problem solver who will work to figure out how we can solve their core business problems.
• You love technology - you’ll be working at the cutting edge of LLM technology, and will constantly be looking for ways to learn more. 
• People love working with you - you’ll be working with multiple stakeholders in the business and externally.
• You know how to make a big impact quickly.
• You are great at explaining complex concepts simply.
• TitanML is growing rapidly and we are a highly committed technical team, this is a great opportunity to be part of something amazing. 

Bonus points if…

• Experience with public speaking, technical writing, or developer relations.
• Familiar with the LLM / MLOps / LLMOps landscape
• Background in ML, Cloud Services, or Enterprise Software

Hiring process:

• 15min screening call with CEO
• Take-home case study
• 45min call with CEO
• In person interview with 3 founders in London