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Solutions Engineer

TYTN

TYTN

London, UK
Posted on Monday, November 20, 2023

About the role:

  • This is the first role of this kind that we have hired! You’ll be working directly with the CEO and the other founders in a highly technical organisation to drive customer success. 
  • Lead and improve customer engagement for TitanML from initial technical demos to production, customising solutions for client success.
  • Articulate TitanML's value in individual and public speaking settings, fostering strong technical user relationships.
  • Collaborate with engineering to align customer feedback with product development.
  • Stay informed on LLM trends and how our products support these trends.
  • You’ll need good technical skills, including experience with a scripting language like Python or Bash
  • This role might involve travelling both domestically and internationally

You should apply if…

  • You are driven, curious and smart - you’ll be given a lot of autonomy and will be the first solutions engineer in the team. 
  • You love solving problems and spending time with users (ML Engineers and MLOps Engineers) - you are an empathetic problem solver who will work to figure out how we can solve their core business problems.
  • You love technology - you’ll be working at the cutting edge of LLM technology, and will constantly be looking for ways to learn more. 
  • People love working with you - you’ll be working with multiple stakeholders in the business and externally.
  • You know how to make a big impact quickly.
  • You are great at explaining complex concepts simply.
  • TitanML is growing rapidly and we are a highly committed technical team, this is a great opportunity to be part of something amazing. 

Bonus points if…

  • Experience with public speaking, technical writing, or developer relations.
  • Familiar with the LLM / MLOps / LLMOps landscape
  • Background in ML, Cloud Services, or Enterprise Software

Hiring process:

  • 15min screening call with CEO
  • Take-home case study
  • 45min call with CEO
  • In person interview with 3 founders in London