The Lead SDR is a newly created role that is key in helping the team succeed and enabling the company to grow and develop. You will be joining a highly motivated team that is passionate about what they do in a company that is going from strength to strength. This is an opportunity to make a difference to people’s lives and play a visible role in its success.

At TympaHealth we know that the key to growth is a high-performing sales team. That is why we are seeking an experienced lead sales development representative (SDR) to find and screen potential customers who could benefit from our products and services.

The Role

SDR activities include, but are not limited to, outbound cold calling, social media outreach, coordinating sales strategies and plans with account executives, target account prospecting, inbound lead qualification, and post-event follow-up. The person we are looking for has grit and determination and knows how to be positive in the face of rejection. They must be self-motivated, organised, and have excellent communication skills. SDRs collaborate with sales leadership, sales representatives and marketing and must be adept at working as part of a team as well as independently.

Objectives:

• Represent the company’s products and services, using comprehensive communications to explain how our solutions meet customer needs.
• Generate leads (outbound) and build relationships by nurturing prospects (inbound) and finding potential new sales opportunities.
• Qualify leads and schedule follow-on meetings for sales executives.
• Manage and maintain a pipeline of interested prospects.

Responsibilities:

• Utilise Salesforce, cold calls and email to generate and qualify new sales opportunities.
• Respond to inbound sales leads and follow-up to nurture and qualify new sales opportunities.
• Develop positive rapport, create trust and credibility with both internal and external stakeholders.
• Identify the needs of prospects and clearly communicate the Tympa Health value proposition in addressing these needs.
• Set up meetings or calls between qualified (prospective) leads and account executives.
• Document client interaction and / or prospecting efforts in Salesforce.
• Research prospective clients through the use of web/social media, internal databases and external tools to identify leads.

Performance Evaluation:

The criteria by which you will be evaluated in the performance of your role includes:

• Number of calls made / emails sent.
• Number of meetings scheduled (with sales executives for qualified leads).
• Number of meetings attended.
• Pipeline generated from SDR activity.

Your Profile

You are an experienced Lead Sales Development Representative. You are a highly versatile, practical and have a positive can-do mentality. Starting in a solo capacity in this role you will be able to build the SDR team and make a lasting impact in the success of the Company.

Required skills and qualifications:

• Significant experience as a sales development representative, with a track record of achieving sales quotas.
• Strong communication skills via phone and email.
• Experience with cold-calling.
• Experience in a related product / service field (subscription) and / or industry (healthcare).
• Proven, creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization.
• High energy, enthusiasm and ambition.
• A good team player but also able to work independently.

Preferred skills and qualifications:

• Bachelor’s degree (or equivalent) or relevant work experience.
• Proficiency with Salesforce or other CRM software.

The Company

TympaHealth are a team of doctors and technology experts united by a vision to help the world to hear. Currently, there are half a billion people in the world with disabling hearing loss. In the UK by 2030 hearing loss will overtake diabetes and cataracts in the top ten global disease burdens.

Our mission is to help the world to hear and make intervention more accessible and simplified both on a local and global scale. TympaHealth is growing fast and is currently helping thousands of patients a year access vital ear and hearing healthcare services in the UK, with plans to expand globally.

TympaHealth have created a collaborative and supportive environment, everyone is valued and encouraged to contribute their own ideas and opinions.

Salary & Benefits

A competitive salary and benefits package include:

25 days holiday (increasing to 26 after two years) + Bank Holidays

Birthday Holiday and Christmas Holiday (three additional days)

5% Company & Employee Pension Scheme Contributions

Life Assurance Scheme (four times salary)

Hybrid Working (minimum two days in the London office)

Remote GP and Medical Second Opinion Services

Mental Health Support

Physiotherapy (eight sessions per year)

Life, Money and Wellbeing Support

360 Wellbeing Score, Insights and Calendar

Financial and Legal Support

1-2-1 Lifestyle Coaching

Savings and Discounts

Perkbox

There has never been a more exciting time to join our team with our growth, focus on excellence and opportunities for development in an inclusive, inspiring company.