HR Generalist

Trafi

Trafi

People & HR

Santiago, Santiago Metropolitan Region, Chile

Posted on May 27, 2026

We are currently looking for a Human Resources Generalist to support our Spanish-speaking countries across LATAM, with a particular focus on Chile, Mexico and Colombia. This is a Part-Time, 3 days a week opportunity with the potential to grow into a full time position.

In addition to being responsible for the functions typically associated with an HR Generalist role, this person would be a key player with respect to recruitment, the local management of our HRIS system, as well as providing support to global HR programs and initiatives.

We are looking for someone who can develop strong relationships with managers and employees alike to resolve any employee relation issues, and to provide strategic advice on HR/recruitment matters. Attention to detail and the ability to maintain high standards with respect to data management is a must. Individuals who are self-motivated and work well independently will thrive in this position.

This is a remote role although you may be required to travel to support your region from time to time. In this role you will be reporting directly to the Director of Global HR, based in Canada.

Responsibilities:

  • Educates and advises managers on statutory or regulatory requirements in one or more areas of staff management such as compensation, benefits, recruitment, selection and performance management
  • Manages local legal aspects: staff representatives ("CSE"), company agreements, litigation, legal advises for the Business Team
  • Manages the outsourced payroll and all legal and social declarations
  • Supports the recruitment process, including approvals, screening candidates, onboarding and entering and processing of new hire information and records
  • Manages benefits administration to include employee enrollments and termination, claims resolution, change reporting to carriers and brokers, and timely communication of benefits information and eligibility to employees
  • Responsible for managing local employee records on the HRIS system. Completes regular data audits to ensure 100% data accuracy
  • Supports the global management of the HRIS platform. Regularly conducts data audits and supports the global quarterly reporting process. Creates reports for the executive team, as required
  • Manage annual compensation review including salary, bonuses and commissions
  • Provide administrative services to the executive team including ad hoc human resources reports, preparation of quarterly board book, website maintenance, etc.
  • Provide support to global HR and recruitment initiatives, as required
  • Some Global HR experience is a strong asset.
  • Other duties as required

Qualification & Experience:

  • 3 - 5 years (minimum) of HR Generalist experience, preferably in a multi-national organization or managing multiple countries
  • Previous experience managing an HRIS, preferably BambooHR
  • Excellent oral and written communication skills
  • Exemplary interpersonal skills with the ability to interact in a positive manner with team members utilizing tact, diplomacy and compromise
  • Demonstrated superior organizational and time management skills
  • Advanced knowledge of Microsoft Office Excel
  • English mandatory, knowledge of Spanish and/or Portuguese is a bonus

About Us:

Enghouse Systems Limited is a publicly traded Canadian-based software and services company founded in 1984. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH”. Enghouse serves a number of distinct vertical markets through its two business segments, each developing and selling enterprise-oriented applications software.

For more information visit us at https://www.enghouse.com/

#LI- ES8

#LI-Hybrid