Technical Lead

Hybrid working - based in the office up to 3 days a week (HQ in Holborn, London)

About us:

Tendable is a venture capital-backed, series A health-tech business providing quality assurance and improvement software to health and care organisations across the globe. Founded in 2016, Tendable has grown steadily and now supports over 100 customers across four continents.

Our mobile app makes auditing easier and more efficient for frontline staff, engaging them in quality improvement whilst also freeing up more of their time for patient care. With instant access to real-time reporting and actionable insights, our management portal provides leadership and external bodies with assurance over the quality of health
and care services.

Tendable has a mission to transform quality by equipping health and care professionals with the tools and insights to continuously improve patient care. Our growth plans are ambitious and we’re looking for driven, entrepreneurial people who are passionate
about making a positive impact to join us on this journey.

Role Overview

As our Technical Lead, you'll drive both technical architecture and team leadership, serving at the intersection of infrastructure, application development, and engineering management. You'll work closely with the SLT, engineers, and product managers to build, scale, and maintain our platform while establishing technical excellence across the organisation.

Core Responsibilities

Technical Leadership & Architecture

• Lead the technical roadmap and architecture for scalable, maintainable systems across both infrastructure and application layers

• Architect and drive the evolution of our cloud infrastructure and deployment platforms

• Make critical technical decisions around cloud services, containerisation strategies, and infrastructure tooling

• Design and implement multi-region deployment strategies and disaster recovery plans

• Drive infrastructure cost monitoring and optimisation initiatives

Development & Implementation

• Write, review, and optimise critical sections of code across the full technology stack

• Lead the design and implementation of infrastructure-as-code solutions

• Establish and maintain CI/CD pipelines, monitoring systems, and automated testing frameworks

• Create self-service developer platforms to improve team velocity

• Ensure system reliability and scalability as we grow to serve millions of users

Team Leadership & Collaboration

• Mentor and guide engineers in both infrastructure and application development practices

• Foster a culture of engineering excellence and innovation

• Collaborate with product & business teams to translate business needs into technical solutions

• Lead incident response and post-mortems for critical production issues

• Hire and onboard engineers as the team grows

• Champion DevOps culture and infrastructure automation across the organisation

Technical Requirements

Required Skills & Experience

• 7+ years of software engineering experience, with at least 2 years in a technical leadership role

• Deep expertise in cloud platforms (AWS/GCP/Azure) including networking, security, and cost optimisation

• Strong experience with infrastructure-as-code tools (Terraform/CloudFormation/ Pulumi)

• Solid understanding of containerisation and orchestration (Docker, Kubernetes)

• Proficiency in at least one backend language (Python/Node.js/Go/Java/Ruby)

• Working knowledge of frontend technologies (React/Angular/Vue)

• Hands-on experience with CI/CD, microservices, and security best practices

• Experience with observability tools and practices

• Proven track record of scaling applications and designing distributed systems

• Strong problem-solving skills and ownership mindset

Nice to Have

• Experience in early-stage startups

• Background in DevOps, infrastructure, or data engineering

• Knowledge of AI/ML, blockchain, or other emerging technologies

• Experience with database administration and optimisation

• Background in building developer platforms and tools

Key Attributes

• Ability to balance speed and technical debt, making pragmatic trade-offs

• Strong communication skills and ability to work effectively with cross-functional teams

• Passion for mentoring and building high-performing engineering teams

• Focus on security, reliability, and operational excellence

• Strategic thinking with attention to detail

We're looking for someone who can not only architect and implement robust technical solutions but also inspire and lead a team to deliver exceptional results. The ideal candidate will have a passion for both infrastructure and application development, with the ability to seamlessly bridge these domains while fostering a culture of engineering excellence.

Your benefits:

• Competitive market salary

• Individual personal development budget plus 3 days leave per annum

• Company EMI share option scheme

• Pension contribution matched up to 7%

• 25 days annual leave

• 24/7 employee assistance programme

• Casual dress code

• Regular team socials and activities

At Tendable, we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.

Department

Product & Development

Locations

London Office

Remote status

Hybrid

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