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Campaign Specialist

Sofar Sounds

Sofar Sounds

Nashville, TN, USA
Posted 6+ months ago
About Us
Sofar is creating space where music matters. We bring artists and audiences together through live experiences and artist services that inspire creativity, community and joy.
Our unique live experiences provide a place for artist discovery, local community and connection in non-traditional, unexpected places across 78 countries and growing. Through our artist services, we provide tools and services for artists to directly connect with fans and build sustainable, creative lives on their own terms.
The Role
Seeing your favorite artist live on stage is one of the rare occurrences in life that stays with you forever; each performance linked in memory. Only one thing stands in your way of this experience: access to tickets for their show. Seated is the future of what ticketing should be: an effortless experience that does the work for you, with exclusive presale access so you never miss a show. From the Monday announcement to the Friday release, we connect the true fans with the artists they love. Artists install Seated’s one simple line of code to publish tour dates on their website. Fans can then sign up to gain exclusive presale access or receive a notification as soon as the artists they love announce new events. Seated takes a backseat, so the artist can take center stage. Enjoy the show.
As a Campaign Specialist at Seated, a Sofar artist service, you’ll be responsible for handling daily communication with artist managers, agents, and labels, to ensure successful launches of their campaigns with Seated. These campaigns include tour launches, data capture campaigns, presale ticket launches, and VIP programs for the artists that use Seated. You’ll work closely with Seated’s account managers to understand the needs of each campaign and then coordinate with our operations team to ensure the successful end-to-end execution of those campaigns. You’ll support our artist partners by providing a high-level of assistance from the moment an artist begins setting up a campaign to the moment fans walk in the door of the venue.

What you'll do:

  • Be one of the primary faces and voices of the Seated and Sofar brands for artist managers, agents, and labels in the music industry
  • Coordinate campaign details with our external partners and relay all information to our internal operations team
  • Be courteous and respond professionally and promptly to inquiries from artist managers, agents, and labels
  • Collaborate with our Account Management and Operations teams to assist artist teams with various requests throughout the lifecycle of a campaign
  • Work with the team leaders to define, create, optimize, and implement internal processes and policies for the Campaign Management team

Who you are:

  • Experience in live events, ticketing, tour marketing, box office, event operations, or related roles at an agency, label, management company, promoter, or venue in the music industry
  • You have a successful track record of project managing VIP tours at scale
  • Excellent multi-tasking, prioritization, and project management skills
  • Ability to solve problems and develop unique solutions
  • Impeccable attention to detail and follow-through
  • Strong written and oral communication skills
  • Data-driven, with strong analytical and quantitative skills
  • Dependable and punctual
  • Receptive to feedback and mentoring, with a passion for personal and professional development
  • High level of comfort and familiarity with Excel and Google Sheets
  • Any knowledge of CSS, HTML, and/or Airtable is a plus
  • Comfortable in a fast-paced environment, subject to rapid change and uncertainty
At Sofar, our global team is deeply passionate about music and the work we do. If our mission and job opening resonates, you're encouraged to apply even if your experience doesn't precisely match the job description. We are committed to creating a culture of belonging and building a diverse team that reflects a variety of lived experiences, perspectives, and skills.