Skin + Me is a mission driven start-up with seriously big skin goals.

We’re looking for an Analytics & Data Engineering Lead to join the Team at Skin + Me in a hybrid working role with three days a week in our Paddington HQ (Mon, Tue, Fri) and two days remote.

This is a truly exciting opportunity to land as the first data hire in a rapidly growing, highly profitable, pre-exit, mission driven, data informed start-up.

For the first 4 years of its life we worked towards building Skin + Me into a profitable business that can scale. This meant building everything from scratch to have complete control over the customer experience.

We now own everything from raw ingredients in to finished goods out, from the sign-up flow to the laser-printed box designs, from the brand, to the medical conditions we can treat.

On our journey to market-leading metrics and product-market-fit, we have generated huge volumes of data which we are yet to leverage. That’s why we are now making our first investment in building our data function.

About the role:

In this role you’ll be responsible for Analytics & Data Engineering at Skin + Me.

Taking total ownership of data infrastructure and analytics engineering across the business, to ensure we leverage data to maximise business and customer outcomes. High level goals are to increase life-time-value per customer, decrease acquisition costs, increase scale of sign-ups, and decrease our costs!

Over time you’ll partner with the senior leadership team to develop the medium to long term data strategy - including people, processes and technology. Whilst in the short term you’ll play a hands-on role as a hybrid Analytics & Data Engineer.

This role will report directly to our CTO, who was the first London data science manager for Facebook and built out their London team. Our CTO is also one of our 3 co-founders of Skin + Me, and therefore the data team has representation and a strong advocate at the highest level of the company

What you'll do:

• Take total ownership of data infrastructure across the business, to ensure we leverage data to maximise business and customer outcomes.
• Robustify the existing Skin + Me data infrastructure, and design+implement complementary infrastructure for our new businesses.
• Develop our data foundations to ensure we collect, and aggregate data to be able to answer important questions - and do so at scale, efficiently and with minimal downtime as the business changes and grows.
• Implement specific data projects - e.g.
• COGS modelling
• Metrics trees for CFO/Finance analysts.
• Automating ingestion of spend data from Meta/Google into our data warehouse.
• Own our data infrastructure - including operational table / logs scraping, pipelining, reporting, dashboards, and self-serve data tools.
• How can we optimise/cache data warehouse data to improve dashboard/report speed.
• Design and develop bespoke self-serve dashboards - e.g. experiment dashboard, or new business unit dashboards.
• Work closely with tech leadership to develop requirements around operational data model changes and internal tooling.
• Own predictive machine learning model deployment, and contribute to model design/training, e.g:
• Providing real-time LTV prediction to ad platforms at the point when customers complete billing.
• Internal LTV/retention forecasting models for business/product decision making.
• Be involved in developing the data strategy, and culture of the business. Guiding business leads and the senior leadership team on the journey.
• Be involved in developing the medium to long term data strategy - including people, processes and technology.

Tech we're (currently) using:

• AWS RDS
• AWS athena/presto, S3
• AWS glue
• Superset
• Airbyte
• DBT
• Python

Why should you choose Skin + Me?

• A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
• Make a difference – work within a revolutionary company that is focused on improving millions of lives.
• Significant equity – potentially life-changing value if you commit to our long-term mission.
• Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.
• Support network – the Skin + Me investors and advisors that you’ll have the opportunity to work with have built some of the world’s best consumer companies.

Benefits:

• 25 Days Holiday (+ all the usual Bank Holidays) – It's important to take a break and recharge
• Free Breakfast & Lunch – It’s important you are well fueled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too!
• Hybrid working to give you flexibility – We are all remote on Wednesday and Thursday. When we are in the office on Monday, Tuesday and Friday our core hours are 10-4. If you're an early bird you can do 7-4, and if you're a night owl 10-7 is fine too. Need more flexibility around your life – just let us know.
• Equity – We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together
• Health and wellbeing focus – We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We'll be sure to always prioritise your physical and mental health.
• £500 annual development budget for any learning, training and development opportunities. Courses, books, software – if it helps you in your role, we’ll help you get it.
• For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month.
• Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more.
• You’ll get highly discounted Skin + Me products for you, and 10 friends + family too.
• Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you’ll get a bonus when they pass probation.
• Dog-friendly office with two very cute resident dogs!

More about Skin + Me:

There’s a huge problem in the world of skincare: people struggle with more than just how their skin looks. They also worry about how it makes them feel and how to manage it long-term. We’re on a mission to change that.

The truth is that achieving your best skin isn’t complicated. The secret? Using a stripped back routine with the best combination of active ingredients for your skin goals. The right products and knowledge make it possible to tackle everything from fine lines and wrinkles to adult acne, rosacea and pigmentation. We’re united in the belief that everyone should have access to expert advice, treatment plans and ingredients that work – minus the big price tag and the long dermatologist waitlist.

Skin + Me is a mission-driven start-up, building a pioneering online dermatology service powered by experts. We take customers through a simple online medical consultation and our prescribers formulate custom treatments that can’t be bought on the high street. Each one is personalised to the individual’s skin goals. It arrives in their letterbox each month and evolves alongside their skin – because everyone’s skin is different and no two journeys are the same.

Skin + Me recently secured £10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. We’ve raised funding from some of the best-known direct-to-consumer entrepreneurs and VCs, including Octopus Ventures. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com and Graze.com.

Our journey has just begun and we’d love for you to join us as we change the face of skincare! Think you’re up for the challenge?