Supply Chain Associate - Final Mile Logistics
Raylo
Operations
Belfast, UK
Posted on Tuesday, September 5, 2023
Who we are
We are a highly ambitious team; focused and truly collaborative. We empower people to take ownership through meaningful and impactful work. We exist to help people and the planet, it’s a big statement but one you’ll wear with pride.
Raylo is here to change how people get their tech for good. That means giving them access to the products they really want, but doing so in a responsible, sustainable way.
We provide Seamless Circularity, where every device gets an extended life through our automatic, effortless cycle of refurb, reuse and recycle.
Our secret sauce is leasing. By providing a subscription alternative, we're cracking open a staid old market and bringing real change to consumers and the environment. Less waste, better value. We’re serious - we want to lead the change in consumption of consumer technology.
Life at Raylo
• We are an organically collaborative and dynamic team
• We embrace innovation, seek out challenges and always aim for excellence
• We take intelligent risks, celebrate our wins, and learn from our mistakes
• We help each other by listening, challenging thought and continually improving
• We live our mission, walk in our customers’ shoes, focus and execute, and are a curious and gritty bunch
What to Expect
As Final-Mile Associate, you will use your expertise and our technology to excel in the responsible administration and seamless delivery of Raylo tech on time, every time, and will proactively assist in enhancing and scaling our order management, delivery systems and processes. You will help Raylo to deliver a world-class asset distribution and management experience which optimises our on-time delivery performance in outbound and reverse logistics.
You will work directly with our courier partners DPD and Royal Mail ensuring we’re delivering devices to consumers in-line with target. You will also be responsible for managing all assets lost in transit (ALIT), including raising claims and communicating cross functionally with the Customer Operations team.
You will play a key role in investigating potential distribution bottlenecks & facilitate rapid decision making toward their prompt resolution. This is a great role for anyone with prior experience in fulfilment & logistics, or a recent graduate who is keen to get exposure to Supply Chain in fast-moving consumer goods (FMCG).
You'll be great at...
- Analysing and interrogating data to evaluate performance and providing objective-based recommendations on performance improvement.
- Maintaining and growing external partner relationships as well as handling and reporting on complex situations with multiple stakeholders.
- Managing and taking responsibility for key processes within the Supply Chain. Your focus is on teamwork and supporting colleagues in working toward a common goal.
- Learning and developing your skills. We use SQL, Looker, and LEAN principles, within an FCA regulated environment. So any experience in these from previous would be great, but we'll invest the time to teach you these if not.
We’re not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit.
Opportunities & Benefits
Your chance to make an impact. We want what you can bring - what makes you special. Through trust, collaboration and autonomy, you can have an impact right from the off.
Be part of the change. You will join one of the fastest growing fintech startups, backed by Octopus Investments, where you can change how people get their tech for good
Other benefits include;
• 33 days holiday per year (25 days, + an extra 8 days to choose the days that mean most to you)
• Stock options - get a real stake in your company’s growth
• Hybrid working environment
• Free sustainable breakfast and snacks, every day you’re in the office
• Workplace Nursery Scheme
• Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing
• To do your best work, we’ll give you a laptop and a Raylo phone
• Udemy Business corporate subscription - access to 15,000+ courses covering business, tech, and wellness skills
• Learning budget - we care deeply about investing in your long-term career growth and potential
• Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties
Diversity Statement
Raylo is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation. Working at Raylo is super fun and we’d love to tell you more about it.