About the role

Oto is a clinically proven program for tinnitus – the ringing, buzzing or whooshing in the ears that can wreck sleep, concentration and mental health. We’re Y Combinator graduates, backed by top European VC Octopus Ventures, and profitable. Clinics of all sizes around the world use our program. We are expanding our commercial team and hiring our first full-cycle sales representative in the US.

The Role

You will own the entire sales process from first contact to signed subscription. This is a hands-on individual contributor role suited to someone who thrives in early-stage environments, learns fast, and can build strong relationships with clinical professionals and practice owners.

The motion is straightforward and relationship-driven. You will qualify interest, run tailored demos, guide decision makers, and work closely with internal teams to ensure clinics have a smooth handoff to onboarding.

What you’ll do

• Build and manage your own pipeline across private audiology and ENT practices.
• Run high-quality outreach across phone, email, LinkedIn, and conferences.
• Lead discovery, demos, and subscription discussions end to end.
• Feed structured insights back to the product and leadership teams.
• Keep disciplined CRM habits and clear funnel reporting.
• Travel to key conferences.
• Act as a trusted point of contact for clinicians and practice leaders.

About you

• Based on the East Coast
• Track record of strong performance in full-cycle sales or similar customer-facing roles.
• Experience in SMB healthtech or comparable service-driven markets.
• Skilled at outreach, discovery, and building trust with clinical professionals.
• Clear communicator with high integrity.
• Comfortable working in an early-stage company with limited process.
• Bonus: SaaS or digital health background. Bonus: familiarity with audiology or ENT clinics.

About the interview

We keep our hiring process focused and respectful of your time. We’re looking for someone who can communicate clearly, build trust with clinicians, and run a full commercial cycle independently. Here’s what to expect:

1. Introductory Call (20–30 minutes)

A short conversation with our CEO to learn more about your background and what you’re looking for. We’ll also share more about Oto, the role, and how we work.

2. Short Outreach Exercise (<45 minutes)

We’ll ask you to write one cold email to a sample clinic owner. We’ll then send a short rejection, and you’ll write a follow-up. This helps us understand communication style and how you approach outreach and objections. It’s a quick, practical task.

3. Final Interview Block (About 2 hours, with a short break)

This is a single session that combines:

• Sales deep dive. A walkthrough of your sales process, metrics, and a few specific deals.
• Short case presentation. You’ll prepare a simple 90-day plan (3–5 slides or a one-pager) on how you’d approach the role.
• Behavioral and culture conversation. We’ll discuss how you work with teams, handle challenges, and learn new domains.
• Your questions. Time for anything you want to dig into about Oto, the role, or the team.

Our goal is to keep the process clear, efficient, and aligned with how we work day to day. If you have any questions about the stages, we’re happy to walk through them.

About Oto

We’re a London-based Digital Health start-up revolutionising access to treatment for underserved chronic conditions. Our first product allows instant access to evidence-based therapy for the 1 in 8 people affected by tinnitus.