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Associate Director, Technical Solutions

Ori Biotech

Ori Biotech

IT
Philadelphia, PA, USA · Philadelphia, PA, USA · Remote
Posted on Sep 30, 2025

Company Description

Ori Biotech is on a mission to enable widespread patient access to life-saving cell and gene therapies.

Ori Biotech is on a mission to enable widespread patient access to life-saving cell and gene therapies.

Ori launched IRO®, a next-generation CGT manufacturing platform, as a first step towards achieving this mission. The IRO platform is designed to automate better biology and accelerate therapy development to help make these treatments more affordable and widely available to patients.

Scientific breakthroughs continue to be made in cell and gene therapy across a wide range of diseases, including cancer and rare genetic diseases. Despite these advancements, it is estimated that more than 95% of patients who could benefit from this new class of life-saving therapies are left without access.

The challenge is that these transformative treatments are difficult and expensive to manufacture due to the high cost of goods and low throughput limiting the ability to meet patient demand.

This is where Ori Biotech comes in. Our team of leading gene therapy and life sciences veterans are working in collaboration with industry partners to develop innovations that deliver exceptional biology while reducing the time and cost to develop and manufacture cell therapies to help enable widespread patient access to life-saving cell and gene therapies.

With the commercial launch of IRO®, Ori is in a rapid growth phase backed by some of the top VCs in the US and UK. We are looking for trailblazers, visionaries and the naturally inquisitive; those who can challenge and those who can inspire at this very exciting time.

This is an excellent time to join our world-class team and to be an integral part of changing history by helping to ensure patient access to CGT treatments.

Job Description

We are seeking an experienced Technical Solutions professional to support the delivery and optimisation of technical solutions that support our customers in advancing their programmes . The successful individual will oversee and enhance technical processes, ensure seamless implementation of our platform, and resolve complex challenges. The role involves direct customer support, guiding them through technical workflows, as well as mentoring and developing junior team members to build a high-performing technical solutions function.

Key Responsibilities

  • Support and liaise with customers in their ongoing use and testing of Ori devices and managing structured feedback, reporting and application/publishing of data
  • Support technical work, processes and development with Ori customers
  • Develop mechanisms to switch customers onto the Ori platform based on deep understanding of process needs and competing technologies/processes and limitations
  • Assist customers in identifying relevant data to capture for the Ori system and potential uses for that data in process development and optimization, incorporating digital integrations
  • Work with CSO and team to construct and develop Ori technical information libraries for customer assessment and use and support customers in regulatory applications and quality requirements
  • Input into the product development of Ori devices, serving as the voice of customer, to ensure applications of future product development
  • Build a technical development strategy for the Ori platform with customers including key applications and processes, exploring additional capabilities required in the platform and establishing key reference centers in academia and industry
  • Work with customers and support the Ori Development Team in evolving the Ori platform to scaled out operations and full automation
  • Provide specialist technical, process and manufacturing advice and support to the customer facing sales and account management teams acting as a Subject Matter Expert in customer discussions as appropriate
  • Hiring and management of an expert technical team
  • Provide guidance to technical managers and bioengineers to ensure positive culture and high-value team performance are maintained
  • Development and delivery of service offerings for customers as part of a highly integrated and high value platform technology offering
  • Develop and secure a ‘Best in Industry’ technical and advisory reputation for Ori with partners, customers and the industry as a whole
  • Generate technical materials in collaboration with global team and customers to promote and position the Ori platform as the leader in the industry
  • Support the development of long-term organizational strategies including key manufacturing and technology partnerships and opportunities for technical development and collaboration
  • Represent the organization with industry bodies, as well as at industry events, expert panels, conferences and trade shows to present company technical innovation, data, impact on manufacturing and associated information
  • Maintain active industry network to stay abreast of latest technology trends, partnership opportunities and competitive technologies

Experience

  • 10+ years of experience within an appropriate Life Science environment either with biologics or cell therapies.
  • Previous experience in a leadership role
  • Excellent working knowledge of cell therapy industry
  • Working knowledge of GMP is required

Skills

  • Excellent oral and written communication skills.
  • Ability to work quickly and accurately with a strong focus on attention to detail.
  • Ability to be agile and work in a start-up environment
  • Takes initiative when required but keeps others informed of decisions.
  • Excellent organisational skills and project management skills
  • Keeps up to date with professional knowledge, expertise and best practice.
  • Proven ability to engage constructively with colleagues at all levels across different departments to deliver objectives.
  • Passionate about wanting to make a difference in patient outcomeS

Qualifications

  • PhD, MSc or BSc within a Life Science or Biochemical Engineering subject.
  • Excellent project management skills and attention to detail
  • Fluent English speaker
Contract Type: Permanent

Please send an up to date CV, with salary expectations with a short cover note indicating your suitability to recruitment@oribiotech.com

No recruitment agencies.