Job title: Senior HR Business Partner, Technology

Department: People Operations

Reporting to: Chief People Officer

Location: UK-London Preferred

How you will make an impact:

Shaping leaders, nurturing teams, navigating global norms, unlocking potential, driving excellence, and turning challenges into growth opportunities – all tailored to fuel Opensignal’s continued growth. Every team member plays a part in our evolution as a function, and in this role, you will be looked at to bring your previous best practices and experiences to Opensignal.

As a senior member of the People team this role offers the opportunity to serve as a trusted advisor to the business as we continue to grow. The Senior Business Partner will bring their expertise, experience and energy as a business partner to our Chief Technical officer, and they will also serve as the senior People Partner for our UK/EMEA region. In this role, they will lead strategic talent initiatives and drive change management efforts that allow us to execute against our goals and drive a high performing team culture; demonstrating learning and leadership agility, showing a proactive curiosity and passion for driving Opensignal’s business.

The team:

The People team, composed of eight professionals spanning Victoria, BC to Warsaw, Poland, is focused on enabling high-performing teams and ensuring Opensignal is known as a “Best Place to Work”. We pride ourselves on ensuring both the organization and every person in it thrive. We do this by partnering strategically with leaders to ensure timely business delivery and meaningful career experiences. We are invested in nurturing a culture of collaboration, innovation and excellence and we have fun in the process!

What you will do:

Serve as a strategic talent partner to the business.

• Proactively pinpoint areas for improvement and implement dynamic people strategies that help the organization minimize risks, enhance performance, and scale efficiently during its growth.
• Drive respective business units’ ability to attract, develop and retain top talent.
• Coach and influence senior leaders on development, engagement and inclusion that can have the potential to create a competitive advantage for the business.
• Drive positive transformations in people management by coaching and fostering effective feedback loops between employees and managers.

Serve as a culture ambassador for our UK office.

• As a core member of our office and social committees in the UK, this role helps to build stronger connections across the teams and is an active part of our efforts to bring people together for the moments that matter (proximity to our Liverpool Station office in London is key).

Own and drive People programs for the global organization.

• Leverage people trends and data to design, execute, and oversee HR training, global initiatives, and programs.
• Act as a catalyst for positive change in support of our culture; guiding and driving change management and communications solutions that contribute to stronger collaboration and connections.

Deliver functional operational excellence.

• Serve as a HR and employment law SME for the UK and EMEA regions, supported by our HRBP in Poland.
• Identify and drive functional improvements and efficiencies that take ‘the friction out of work’ and better enable our business clients to focus their energy on serving our customers.
• Serve as a mentor and coach to our more junior People team members as we continue to grow.

Required Education, Experience & Skills

• Bachelor's degree in Business, HR or related field is required. MBA or equivalent experience is desirable.
• 10-15 years of human resource experience.
• 5+ years of recent experience in a technology focused HR Business Partner role, supporting a global, matrixed organization, SaaS or Data company connected to telecom preferred.
• Demonstrated experience providing both strategic thought partnership work as well as rolling up your sleeves to drive impact as we continue to further integrate global systems and expand automation efforts.
• Experience as an HR Business Partner for a global business.
• Demonstrated ability to tackle people-challenges creatively, drive change effectively, and deliver solutions that enable business success.
• Strong intellect and ability to garner trust as an advisor through business knowledge, relationship-building, and an ability to drive results collaboratively.
• Project and people management skills including building and executing a project plan, managing resources and stakeholders, and communicating in large and small groups.
• Effective communication skills among diverse audiences and an ability to connect, coach, and mentor.
• A positive attitude, sound judgment, professionalism with handling confidential information.

At this time, the company will not sponsor a new applicant for employment sponsorship for this position.

About Us

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximize commercial performance. Leading analysts, investors and financial institutions place a high value on our independent analysis, and we are regular contributors to their reports.

Real network experience is our focus and ultimately that’s what influences customer choice. Our mission is to advance connectivity for all and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never been possible.

With offices in London, Boston and Victoria, British Columbia, we are truly global, with employees working across four continents and representing over 25 nationalities. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.

Benefits

We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

• Competitive compensation packages including a long-term equity program
• Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work)
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous holiday allowance, sick leave, parental leave, flexibility including Flex Fridays, and the opportunity to work from abroad
• Charity matching and paid time off for community volunteering and DE&I program/committees
• Regular virtual and in-person events and socials