Job title: Director, Product Management (International Subscriber Analytics)

Department: Market Performance Group

Reporting to: VP, Product Management

Location: Remote - US / Boston, MA

About Opensignal

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximize commercial performance. Leading analysts, investors, and financial institutions place a high value on our independent analysis, and we are regular contributors to their reports.

Real network experience is our focus, and ultimately, that’s what influences customer choice. Our mission is to advance connectivity for all, and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

How You Will Make an Impact:

Directors of Product Management at Opensignal have a significant impact on the company’s future, making this role both rewarding and challenging. As key members of business unit leadership teams, Directors of Product Management work cross-functionally with sales, technical product directors, and client service delivery teams to ensure our products are aligned with business goals and deliver exceptional value for clients.

What Will You Be Doing? This role will focus on expanding Opensignal’s market-leading Subscriber Analytics solutions. This collaborative and cross-functional role comes with significant visibility within the company.

Responsibilities

• International Product Roadmap Development: Lead the development and execution of the product roadmap, aligning with the company’s vision, market demands, and strategic goals for new international markets.
• Global Market Analysis: Conduct comprehensive market research to identify new business opportunities and inform product development strategies.
• High-Level Requirement Documentation: Define and document high-level product and business requirements, ensuring clear communication and alignment across international stakeholders.
• Pricing and GTM Strategy: Develop and implement pricing, packaging, and go-to-market (GTM) strategies to drive product adoption and revenue growth in new geographies.
• Customer Advocacy in New Markets: Serve as the “voice of the customer” across international markets to ensure product development aligns with unique customer needs and preferences.
• Messaging and Positioning: Craft clear and compelling messaging and positioning for new product features and releases tailored to international markets, ensuring effective communication.
• UAT and International Launch Support: Oversee user acceptance testing (UAT) processes and provide robust support for go-to-market (GTM) activities to ensure successful product launches globally.
• Ongoing Competitive Analysis: Conduct continuous competitive analysis to identify macro trends, emerging threats, and opportunities, and develop strategic responses.
• Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, and finance teams to ensure cohesive product development and execution across markets.
• Customer Feedback Integration: Continuously refine the product based on customer feedback from international markets, ensuring it meets global market demands and enhances customer satisfaction.

Desired Skills & Abilities

• 10+ years overall experience in product management, marketing analysis, or professional services
• Advanced data analytics skills (SQL, Excel) to support pre-sales and UAT efforts
• Significant commercial telecoms industry knowledge in sectors such as wireless, cable, broadband, mobile devices, and enterprise networking
• Ability to engage/consult with c-suite to understand needs --> product strategy
• Ability to identify inputs, plus build (or co-build) a product/solution business case
• Experience developing Products and solutions that deliver value in multiple geographies
• Experience as a Product Manager for B2B products
• Experience working cross-functionally, including technical and market-facing teams
• Self-starter who can quickly learn new products from scratch and identify their key differentiators
• Strong business communication skills and ability to create visually compelling slides
• Attention to detail, including command of technical product information
• Experience with Big Data and data analysis, in a development or delivery role
• Demonstrated ability to thrive in fast-paced and unstructured environments

Benefits

We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

• Competitive compensation packages including a long-term equity program
• Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work)
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous holiday allowance, sick leave, parental leave, flexibility including Flex Fridays, and the opportunity to work from abroad
• Charity matching and paid time off for community volunteering and DE&I program/committees
• Regular virtual and in-person events and socials

With offices in London, Boston and Victoria, British Columbia, we are truly international, with employees working across four continents and representing over 25 nationalities. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, disability, national origin, gender and gender identity, sex, sexual orientation, age, marital and civil partnership status, veteran status or pregnancy or maternity.

At this time, Opensignal will not sponsor a new applicant for employment sponsorship for this position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.