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Community Manager

intigriti

intigriti

Marketing & Communications
Antwerp, Belgium
Posted on Tuesday, June 11, 2024
Your mission
As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinking, creativity, analytical skills, and a deep understanding of the target audience and community dynamics. Here at Intigriti having an Online Community with the vision of expansion, it is crucial to have a person dedicated to all initiatives and projects related to nurture, engage and expand our hacking community.
What you’ll be doing
1. Community Engagement: Actively engage with community members through various channels such as social media, forums, events, and in-person meetings. This involves responding to inquiries, addressing concerns, and fostering positive relationships.

2. Support: Provide resources, guidance, articles and support to community members to help them achieve their goals, overcome challenges, and maximize their participation and contribution.

3. Content Creation: Develop engaging content tailored to the interests and needs of the community. This might include writing blog posts, creating social media updates, designing graphics, or producing videos.

4. Event Planning: Organize and coordinate community events, meetups, workshops, or webinars to facilitate connections among community members and promote the organization's goals or initiatives.

5. Communication: Serve as a spokesperson for the organization within the community, conveying its mission, values, and objectives clearly and effectively.

6. Feedback Collection: Gather feedback from community members to understand their needs, preferences, and concerns. Relay this information to relevant internal stakeholders to inform decision-making and improve services and programs.

7. Moderation: Monitor community discussions and interactions to ensure they align with the organization's guidelines and standards. Address any inappropriate behavior or conflicts in a timely and respectful manner.

8. Networking: Build relationships with key stakeholders, influencers, and partners within the community to enhance collaboration opportunities and expand the organization's reach and impact.

9. Analytics and Reporting: Track relevant metrics and analyze data to measure the effectiveness of community engagement efforts. Generate regular reports outlining key insights and recommendations for improvement.

10. Swagstore Management: Responsible for managing all aspects of the swag store, including inventory management, product selection, marketing campaigns, customer service, and fulfillment to ensure a seamless and engaging experience for customers that make the hackers actually want to wear/use our cool items.
What you’ll bring
  • Has strong experience in Cyber Security Community by working close with hackers/researchers.
  • Has worked in the past as Business Developer or Customer Support/Success for B2C Clients.
  • Excellent Skills in Writing/Talking English.
  • Excellent Skills in SoMe Management: Content Creation, Copy Writing, Replying, Engaging people.
  • Project Management & Familiar with Asana/Trello or similar tools for PM.
  • Familiar with Discord Management.
  • Excellent G-Suite / Office Experience.
  • Outgoing.
  • Content Writing for Blogs/Articles/Knowledge base.
  • Excellent Communication Skills.
  • Team Player.
What is in it for you?
✅ Competitive salary
⏰ 40-hour work week
⛱️ 20 days of annual leave + 12 ADV days
✈️ 2-months work abroad policy
☕ Flex Income Plan (Cafetariaplan)
⛽ Company car and fuel card or Mobility budget
⭐ Top-notch hospitalisation and group insurance
♻️ Meal & Eco vouchers
⭕ Hybrid working model
⌨️ Initial home office budget
✍ Great training and yearly learning budget
⛹ Social activities and team outings
✨ Referral bonus
⚡ Great hardware and access to the best tools to be successful in your role
☎️ Mobile subscription contribution
Why join us?
Here are some great benefits of joining our team:
  • Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty.
  • We provide a clear career path and learning budget to help set you up for success.
  • Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
  • Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
  • We are the proud winners of the Deloitte Rising Star award in 2020 and the Deloitte Fast 50 award in 2021.
  • We’re backed by top investors who are enabling us to grow internationally.
About us
Intigriti is a rapidly expanding global cybersecurity company specializing in crowdsourced security services to help organizations protect themselves from cybercrime.

Our industry-leading bug bounty platform enables companies to tap into our global community of 90,000 ethical hackers, who use their expertise to find and report vulnerabilities that may otherwise have gone unnoticed.

More than 200 organizations, including Intel, Yahoo, and Red Bull, trust our platform to reduce the risk of cyber-attacks and data breaches. With cybersecurity becoming an increasingly important issue, our complementary security testing services have been designed to help companies of all sizes keep their digital assets secure.

Founded in 2016, Intigriti now has a global team of 100+ employees spread across Belgium, the United Kingdom and the Netherlands. And with the backing of our recent Series B Funding, we’re planning on taking our growth to the next level.

Are you ready to jump onboard the rocket ship?