Implementation Consultant
Full-time
South Africa · Gauteng, South Africa · Johannesburg, South Africa
Posted on Sep 11, 2026
Curious Minds. Bold Ideas. Extraordinary Impact.
We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.
Responsibilities
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
Please view our Applicant Privacy Policy here
We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.
Responsibilities
- Runs needs analysis workshops to gather and document client requirements
- Translates client requirements into a clear, structured implementation plan
- Configures each client's nCino instance in line with documented requirements
- Conducts system walkthroughs with clients to demonstrate configured functionality and confirm it meets their needs
- Manages change requests raised during onboarding, assessing impact on scope and timeline before incorporating changes into the build
- Partners with Sales and Account Management on client handover and expectation setting
- Liaises with API Integration teams where a client's implementation requires system integrations beyond core configuration
- Acts as the client's guide from discovery through to a fully configured, live system
- 2+ years relevant experience
- Understanding of JSON files
- Attention to detail,
- Good people skills
- Ability to extract information out of customers
- Understanding of FICA
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
Please view our Applicant Privacy Policy here