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Account Executive (SMB)

Fergus Software

Fergus Software

Sales & Business Development
Manchester, UK
Posted 6+ months ago

Who is Fergus:

We’re building the world’s most loved SaaS platform for Tradies. Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Tradie, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with offices in New Zealand (HQ), Australia and now a rapidly scaling team in Manchester, UK.

The opportunity:

Our UK Sales Team is growing! We’re now looking for an Account Executive (SMB) to help grow new sales and work closely with our CS and Marketing team to manage the full end-to-end sales process.

You must be open to occasional travel to conferences, events, trade shows and customer meets across the UK (fully expensed, of course!)

What you’ll be doing:

  • As an SaaS Account Executive, you’ll be focused on driving new business sales and contributing to the overall Fergus business growth in the UK.
  • You’ll be working directly with customers via telephone, video and online interactions to sell our cloud-based SaaS platform
  • You’ll be managing new inbound leads from qualification to trial to adoption.
  • You’ll work closely with our CS, Marketing and global Product team to ensure the customer journey is optimised for adoption
  • You’ll be utilising our cutting-edge Sales Tech, ensuring data accuracy and integrity is at the forefront of everything you do.
  • Previous commercial experience as a Junior Account Exec or an experienced SDR/BDR, within a customer-centric B2B or B2C environment.
  • Prior demonstrable experience overcoming challenging customer objections, with proven upselling capabilities
  • Great verbal and written communication skills - you must be able to articulate important messages in a concise way.
  • An analytical and commercially aware salesperson - you’re able to quickly grasp the metrics, KPIs and deliverables that achieve success as a Fergus Account Exec.
  • Tech Savvyness - you’ll be using cloud-based tech alongside traditional tools, so much be able to adapt and learn quickly

💷 Salary + OTE: £30,000 + £15K (realistic 1st year OTE)

🏖️ Holidays: 28 days annual leave (plus bank holidays)

💙 Wellbeing: 4 extra paid ME days per year (focus on your wellbeing), Employee Assistance Program

📈 Equity: We have a generous EMI share scheme that all team members will participate in after your 1 year anniversary

👶 Parental Leave: Additional 10 weeks of paid parental leave plus other benefits.

🎁 Other: Generous pension scheme (Nest), annual L&D budget, external training workshops, reward and recognition scheme, awesome transparent and employee-first culture

💻 Work Setup: Hybrid - 3 days in the Manchester city centre office (Tues, Wed, Thurs). You must be open to travel.

Interview Process:
1. Talent Team Screening (Video - 30 mins)
2. Competency / Behavioural Interview with UK Country Manager & UK Sales Team Lead (F2F - 45 mins, including role play exercise)
3. Final Peer Stage Interview (F2F) with 2 of the Fergus UK team (CS and Marketing most likely)

We foster an inclusive environment celebrating diversity and enabling everyone to flourish. Our commitment ensures equitable consideration for all applicants, irrespective of ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability.