The position: Quality Specialist

Life at Elvie; Meaningful work, Exceptional People

We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. Founded by Tania Boler in 2013, we develop extraordinary innovations designed to improve women’s lives. It's a fascinating and challenging area that requires us to solve problems that no one else has ever tackled before.

At Elvie, you’ll be surrounded by people who want to improve everything and everyone around them. People who are passionate about our mission. People who are driven to solve problems and constantly consider the best ways to improve the health and wellbeing of women.

Find out more about life at Elvie here.

We're deeply proud of our values, which are intrinsic to the way we behave every day. We take them seriously because we want our culture to thrive:

• We make an impact: We’re mission-driven and not afraid to break boundaries. We relentlessly focus on going the extra mile to solve problems.
• We’re fearless innovators: We are passionate, curious, and data-driven. We continuously embrace change and innovation.
• We’re in it together: we fail and learn fast — always as one team — and have fun along the way. We stay authentic and embrace our differences.

Did you know?

In some regions our amazing products are considered to be medical devices. This means we maintain our Medical Device quality management system in compliance with ISO 13485:2016, to support the development of our groundbreaking products

About the role:

Okay, we’ve waffled long enough. So let’s get to the good bit: You.

As Quality Specialist you will be part of the Operations Quality team reporting to the Senior Supplier Quality Assurance Engineer. We are a small team with a lot of ambition to drive improvement of our suppliers and products. Which is where we need you!

This is a brand new role to join our team we are looking for a dynamic team player that is able to support both our Senior Operations Quality Engineer and Senior Supplier Quality Assurance Engineer with a variety of administrative based activities with an opportunity to learn and develop skills in both the product and supplier Quality areas of expertise.

Location: Hybrid working; a mix of working from our Bristol office & working remotely

Employment type: Permanent (please note, you must have the right to work in the UK)

What you’ll be doing at Elvie:

● Tracking and Management of Engineering change control documentation within eQMS. Key point of contact when uploading document into our eQMS

● Participate and represent Operations Quality in smaller engineering change order projects.

● Department lead and expert in ensuring that the eQMS system is kept up to date form an Operation Quality perspective.

● Gathering data for and reporting on the department and supplier Key performance indicators.

● Following up on Supplier corrective action reports, ensuring that 8D reports are completed on time and in full.

● Support consumer complaint documentation and system management.

● Support supplier onboarding process.

● Complete supplier evaluation and re-evaluation.

● Complete annual traceability exercises.

What we are looking for:

First and foremost we want people with an authentic desire and enthusiasm to work within a social purpose led scale up organisation committed to bettering the lives of women. Beyond that…

● Someone with passion for Quality.

● An excellent communicator who can engage people and teams cross functionally to drive Quality improvements.

● A person who is organised, accurate, loves getting into the detail with proven multitasking skills.

● Working knowledge of Quality tools, techniques and theories - Capability studies, FMEA, control plans, RCCA/8D, 5 Why

● Knowledge of medical device quality and manufacturing requirements (ISO 13485 and FDA CFR 21 highly desirable)

● Knowledge of medical device product introduction and manufacturing requirements (IQ, OQ, PQ / GMP etc)

● Process Excellence / Six Sigma certification desirable

● An ability to set expectations and stay calm and positive under pressure

We are a medical device consumer electronics manufacturing business so experience within similar industries is of great value. If you don’t have that background but do have some, most or even all of the other skills we’ve set out then please apply anyway and we’ll happily consider your application

The benefits you’ll get:

We're on an exceptional journey. And we can offer you a genuinely purpose-led career with a culture built on trust, autonomy, and flexibility. In addition, we'll give you:

• 9 Day Fortnight - for our full time employees we work 9 days every Fortnight with every other Friday as a non-working day for you to spend as you wish!
• Lots of flexibility: whether it’s working from home, doing the school run, or life admin, we understand that flexibility is essential, and we trust you to do the right thing for you and us
• Share options: we want everyone to have a stake in our success
• 25 days’ annual leave, plus bank holidays
• 8 extra life leave days; getting married, moving house, menopause or just things that you can’t put a label on that matter to you
• 5=10 leave: 10 days’ additional leave on your 5th and 10th years of service!
• £100 contribution to your home working set up to spend as you see fit
• An annual personal development allowance of £200 and unlimited access to our learning and development platform, Learnerbly
• Generous parental leave policies; maternity & adoption (16 weeks at full pay, then 8 weeks paid at 75% followed by 15 weeks at SMP rate.), paternity/partner (6 weeks at full pay to take at any point during the first year of your child’s life), shared parental leave
• Healthcare plans, life insurance, and an employee assistance program for you and your family
• A tax-efficient group pension scheme
• Group income protection; protect your salary if you get sick
• A free Elvie trainer for you to keep or give away when you join
• Generous employee and friends & family discounts on Elvie products
• Wellbeing support from YuLife and access to SmartHealth app with unlimited GP appointments for you and your family, plus various well-being initiatives throughout the year
• Lovely offices in great locations, with drinks and snacks provided, along with fun social events

What you can expect after you’ve applied:

A member of our recruitment team will reach out to you after they have reviewed your application. You must ensure your application is completed correctly, and we strongly encourage you to add a cover letter or note to let us know why Elvie’s the right fit for you. We do often receive a large number of applications for our roles, please don’t let visibility of this deter you from applying. We review and aim to respond to every application.

We would like to get to know you through your background, attitude, experience and understand your motivation to work with us. Our interview process varies depending on the position, but it typically looks like this:

• 30-minute video call with one of our recruiters
• 30-45 minute video call with the hiring manager
• 45-60 minute video interview with the team (some positions may require you to complete a task/presentation)
• For some positions, there may be an additional interview with one of our senior leadership team

This is an exciting time to join Elvie. You’ll have a voice, make an impact, and have the opportunity to mould your role. So be ready to learn, have fun, and be inspired by our passionate, talented team — and having a sense of humour helps too. 😉

Belonging at Elvie

At Elvie, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age.

If you need any support with your application, please get in contact with us: elvie@jobs.workablemail.com or 0203 884 7223.

#LI-Hybrid