Machine Learning Scientist - Trust Detection
Depop
Company Description
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com
Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.
Role:
At Depop, machine learning is integral to building a safe and trusted marketplace. As a Machine Learning Scientist in the Trust Detection team, you will design and build innovative machine learning systems to detect and prevent harmful or policy-violating content across the platform.
You’ll work on trust, safety, and fraud problems such as phishing prevention, counterfeit detection, and identifying prohibited or restricted listings (e.g. regulated or restricted item categories). The solutions you build will primarily use large language models and deep learning techniques to operate at scale and with high performance.
Responsibilities
You will:
Research, design, and deliver machine learning solutions to detect fraud, abuse, and policy violations in user-generated content
Work closely with Trust, Product, Policy, and Engineering partners to translate business and safety requirements into effective ML systems
Build, train, and evaluate LLM-based models for text and multimodal classification, detection, and reasoning tasks
Set up and run large-scale offline experiments and online evaluations to test hypotheses and measure impact
Stay up to date with research in large language models and modern deep learning, applying new techniques where appropriate
Participate in team ceremonies including agile rituals, technical design discussions, and roadmap planning
Clearly communicate technical approaches, results, and trade-offs to both technical and non-technical partners
Qualifications
Experience working as a Machine Learning Scientist, with a track record of delivering models to solve real-world, production-scale problems
Strong understanding of machine learning fundamentals, with hands-on experience using frameworks such as PyTorch and modern architectures (e.g. Transformers, large language models)
Proficiency in Python, with the ability to write production-quality code and a solid understanding of data pipelines, model training, and MLOps practices
Comfortable working with noisy, weakly-labeled, or imbalanced data typical of trust and safety domains
Collaborative, pragmatic, and curious teammate, able to work successfully with multi-functional partners
Passion for learning, experimentation, and knowing the latest with advances in machine learning
Bonus points
Experience building classification or scoring models for trust, safety, fraud, abuse, or policy enforcement use cases
Hands-on experience fine-tuning, evaluating, or deploying large language models for real-world applications
Experience with experiment design, offline evaluation, and online testing (e.g. A/B tests)
Experience working with Databricks and PySpark
Experience deploying ML systems on AWS or other cloud platforms (GCP/Azure)
Additional Information
Health + Mental Wellbeing
PMI and cash plan healthcare access with Bupa
Subsidised counselling and coaching with Self Space
Cycle to Work scheme with options from Evans or the Green Commute Initiative
Employee Assistance Programme (EAP) for 24/7 confidential support
Mental Health First Aiders across the business for support and signposting
Work/Life Balance:
25 days annual leave with option to carry over up to 5 days
1 company-wide day off per quarter
Impact hours: Up to 2 days additional paid leave per year for volunteering
Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.
Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
All offices are dog-friendly
Ability to work abroad for 4 weeks per year in UK tax treaty countries
Family Life:
18 weeks of paid parental leave for full-time regular employees
IVF leave, shared parental leave, and paid emergency parent/carer leave
Learn + Grow:
Budgets for conferences, learning subscriptions, and more
Mentorship and programmes to upskill employees
Your Future:
Life Insurance (financial compensation of 3x your salary)
Pension matching up to 6% of qualifying earnings
Depop Extras:
Employees enjoy free shipping on their Depop sales within the UK.
Special milestones are celebrated with gifts and rewards!