Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.

TEAM OVERVIEW
The P, C & I team’s mission is to deliver a mission-driven experience that empowers the People of Depop (PoD) to do their best work. As Depop continues its path to profitability and executes on its growth strategy, the P,C & I team is shaping a people strategy which will underpin this growth. The strategy (and the operations that underpin it) will ensure that Depop can grow scalably by building a culture of high performance and excellence, evolving organisational effectiveness and efficiency, and providing meaningful growth for our people. All the while, keeping the ‘uniquely Depop’ employee experience at the centre.

ROLE

As our People Operations Coordinator, you will play a key role in delivering a smooth and positive employee experience. This role is heavily focused on high-quality administration and supporting the end-to-end employee lifecycle - from onboarding to offboarding and everything in between.

You’ll manage our shared People inbox, support contract and payroll administration, coordinate onboarding tasks, and keep our People systems accurate and organised. You’ll work closely with the People Operations Manager and collaborate with the broader People, Culture & Impact team to ensure we deliver a consistent, efficient, and people-centred service.

This is an excellent opportunity for someone early in their HR career who wants to build strong foundational experience across People Operations, HR administration, and process improvement.

RESPONSIBILITIES

• People Operations Administration

  • Co-manage the shared People inbox, triaging and responding to queries with speed, accuracy, and empathy

  • Support general HR administration, including preparing contracts, offer letters, employment changes, and reference requests

  • Maintain accurate employee records across our HRIS systems (Workday), and other people team trackers, ensuring all new starter, mover, and leaver information is up to date

  • Co-own the onboarding and induction experience, including running induction sessions, setting up system access, preparing documentation, and ensuring new starters have a smooth and welcoming introduction to the organisation.

  • Assist with offboarding tasks, including issuing exit surveys and keeping People Partners informed of key themes
    

• Payroll & Benefits Support

  • Support monthly payroll administration by collecting and maintaining accurate data (changes, allowances, leave updates, etc.)

  • Help manage benefits administration, ensuring enrolments, changes, and new hire updates are processed correctly

• Data & Reporting

  • Update and maintain People data across HRIS and other internal systems

  • Support our People Analyst in generating routine People reports and dashboards, helping us improve data accuracy and insights
    

• Projects & Process Improvement

  • Work with the People Operations Manager to identify opportunities to simplify and improve People processes

  • Support People team projects such as documentation updates, policy reviews, onboarding improvements, and internal training coordination

  • Help coordinate People-led events, workshops, and initiatives, gradually taking more ownership as you develop

REQUIREMENTS

• Experience in HR or People administration (or a strong interest in starting a career in People Ops)

• Comfortable working with systems and accuracy when updating data

• A process-minded and improvement-oriented approach to work

• Strong written and verbal communication skills with a helpful, people-focused tone

• High attention to detail, organisation, and the ability to prioritise

• A collaborative mindset and desire to work as part of a supportive team

• Curious to learn about generalist HR, employment law basics, and best-practice People Ops as you grow

Additional Information

Health + Mental Wellbeing

• PMI and cash plan healthcare access with Bupa

• Subsidised counselling and coaching with Self Space

• Cycle to Work scheme with options from Evans or the Green Commute Initiative

• Employee Assistance Programme (EAP) for 24/7 confidential support

• Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

• 25 days annual leave with option to carry over up to 5 days

• 1 company-wide day off per quarter

• Impact hours: Up to 2 days additional paid leave per year for volunteering

• Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.

• Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

• All offices are dog-friendly

• Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

• 18 weeks of paid parental leave for full-time regular employees

• IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

• Budgets for conferences, learning subscriptions, and more

• Mentorship and programmes to upskill employees

Your Future:

• Life Insurance (financial compensation of 3x your salary)

• Pension matching up to 6% of qualifying earnings

Depop Extras:

• Employees enjoy free shipping on their Depop sales within the UK.

• Special milestones are celebrated with gifts and rewards!