Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.

Job Description

Depop is seeking its first Senior Manager, Regulatory Compliance to establish and lead a centralised and streamlined approach to regulatory compliance across the business. This is a pivotal role that will ensure Depop meets its evolving regulatory obligations efficiently and effectively, while enabling innovation and supporting the company’s mission to make fashion circular.

Reporting to the Director of Trust and Safety, this role will be responsible for developing, implementing and maintaining Depop’s regulatory compliance strategy. The successful candidate will collaborate with a range of internal stakeholders, including Product, Policy, Engineering, Customer Experience, Legal, Communications and others, as well as external partners such as Cinder and Vistalworks, to ensure Depop’s compliance ecosystem operates effectively and supports a safe and trusted marketplace. This role will have one direct report - a Legal and Compliance Operations Specialist, that will support the execution of the strategy.

Given the cyclical nature of regulatory compliance activities, this role requires a highly organised and proactive individual, capable of maintaining independent oversight of multiple workstreams that must be delivered, evaluated and renewed annually.

Core Focus Areas - Strategic Ownership & Subject Matter Expertise

• Lead Depop’s overall regulatory compliance strategy, acting as the accountable owner for compliance across the business.

• Provide expert interpretation of regulatory requirements and lead on risk-based decision-making for implementation and response.

• Serve as the primary liaison with cross-functional leadership to ensure regulatory obligations are embedded within product development and operational roadmaps.

• Provide subject matter expertise on relevant regulations, standards and best practices within the Trust and Safety domain.

• Oversee continuous monitoring and evaluation of compliance performance, identifying gaps, recommending remediations and ensuring follow-through on corrective actions.

• Deliver periodic compliance status reports, risk assessments and updates to the Executive Team and Depop/Etsy Legal.

• Ensure regulatory detection and enforcement mechanisms are robust, effective and aligned with broader Trust and Safety frameworks.

• Partner with external vendors (e.g. Cinder, Vistalworks) to ensure the effectiveness of Depop’s content moderation ecosystem and maintain optimal operational performance.

Key Responsibilities

• Act as the accountable owner for regulatory compliance across Depop, ensuring a coordinated and consistent approach.

• Lead regulatory readiness assessments, documentation, and response strategies across applicable frameworks and jurisdictions.

• Leadership, management and coaching of direct line report/s - ensuring delivery of high standards through providing support and holding accountable.

• Collaborate with internal teams to integrate compliance requirements into product features, policies and customer operations.

• Develop and maintain centralised compliance frameworks, controls, and playbooks that enable ongoing compliance management.

• Support regulatory change management, tracking emerging regulations and advising on their impact to Depop’s operations.

• Facilitate cross-functional alignment and communication on compliance priorities, ensuring timely delivery of commitments.

• Represent Depop in compliance-related discussions with Etsy Legal and other relevant partners.

• Drive process improvements to increase efficiency and effectiveness of compliance operations.

Essential

• Significant experience in regulatory compliance, ideally within Trust and Safety, online marketplaces, e-commerce or technology sectors.

• Demonstrable experience having direct line management experience.

• Proven ability to interpret complex regulations and translate them into practical business requirements.

• Demonstrated experience leading compliance programmes or frameworks end-to-end.
  Strong stakeholder management and communication skills, with experience influencing cross-functional teams.

• Excellent organisational skills, with the ability to manage cyclical workstreams and multiple priorities independently.

• Strong analytical and problem-solving abilities, with a risk-based and solutions-oriented mindset combined with bias for action and high proactivity, reliability and accountability

• High attention to detail, diligence and follow-through.
  

Desirable

• Experience working with external vendors or partners on compliance or moderation systems.

• Familiarity with EU Digital Services Act (DSA), UK Online Safety Act or similar digital regulatory frameworks.

• Previous experience in a fast-paced, high-growth or platform-based organisation.

Additional Information

Health + Mental Wellbeing

• PMI and cash plan healthcare access with Bupa

• Subsidised counselling and coaching with Self Space

• Cycle to Work scheme with options from Evans or the Green Commute Initiative

• Employee Assistance Programme (EAP) for 24/7 confidential support

• Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

• 25 days annual leave with option to carry over up to 5 days

• 1 company-wide day off per quarter

• Impact hours: Up to 2 days additional paid leave per year for volunteering

• Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.

• Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

• All offices are dog-friendly

• Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

• 18 weeks of paid parental leave for full-time regular employees

• IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

• Budgets for conferences, learning subscriptions, and more

• Mentorship and programmes to upskill employees

Your Future:

• Life Insurance (financial compensation of 3x your salary)

• Pension matching up to 6% of qualifying earnings

Depop Extras:

• Employees enjoy free shipping on their Depop sales within the UK.

• Special milestones are celebrated with gifts and rewards!