Motors & Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Motors & Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Motors & Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

Reports To: Head of People

Contract Type: 12 month Fixed Term (Additional role)

Location: Richmond UK, Hybrid

About the role:

Motors & Cazoo is at a pivotal moment - evolving how we work, redefining our culture, and building the foundations that will power our next stage of growth.

This is a high-impact, hands-on People Partner role focused primarily on partnering with Commercial and Sales teams, with real ownership and autonomy. You'll report to the Head of People, and work closely alongside an incoming Senior People Partner and a wider People team, focused on Ops, Experience & Talent.

This role exists to raise the standard of leadership, performance and accountability across the business. You will play a critical role in strengthening manager capability, handling complex people matters with confidence, and translating People strategy into action that genuinely lands in the business.

You’ll be expected to operate independently, challenge constructively, and build credibility through strong judgement, visibility and follow-through. This is a role for an experienced People Partner who knows what good looks like, is comfortable flying solo, and enjoys real ownership.

We’re fast-moving, ambitious, and committed to doing things properly - and you’ll be right at the centre of that change.

What You’ll Do:

Business Partnering

• Partner with leaders and managers across multiple functions.
• Coach managers to lead high-performing, accountable teams - focusing on performance, behaviour, engagement and role clarity.
• Proactively identify people risks and opportunities and take early, decisive action.
• Build trusted, credible relationships while maintaining high standards and healthy challenge.

Performance & Employee Relations

• Lead performance and capability conversations across the business, including underperformance, restructures and exits
• Manage employee relations cases independently, with empathy, fairness and strong judgement.
• Ensure performance expectations are clear, consistent and aligned to the company’s performance framework.
• Coach managers on handling underperformance early and constructively
• Partner closely with the Head of People and People Ops Lead on pay, promotion and calibration decisions, providing evidence-based insight and recommendations.

Manager Enablement

• Translate People strategy into practical, manager-ready actions that land effectively.
• Deliver practical manager guidance and training sessions
• Support rollout of leadership training, behaviours and performance standards
• Contribute to manager onboarding improvements
• Reinforce clarity around expectations, role scope and accountability

Change & Culture Support

• Work closely with the rest of the People Team to embed our cultural transformation - ensuring People processes support a high-performance, high-engagement environment.
• Translate new frameworks into practical tools for managers
• Act as a visible champion of ownership, pace and accountability.

People visibility, credibility & insight

• Raise the visibility and credibility of the People team through strong partnering and consistent delivery.
• Use people data and insight to inform decisions, challenge assumptions and prioritise action - not reporting for reporting’s sake.
• Act as a role model for the People Team’s values: dynamic, transparent, and people-first.

What You’ll Bring:

• Previous experience as a HR Business Partner / People Partner in a fast-paced, autonomous and transforming environment.
• Experience supporting Sales or Commercial teams preferred.
• Strong, practical knowledge of UK employment law and employee relations.
• Proven experience coaching and challenging managers at pace.
• Experience supporting change and growth, not just steady-state organisations.
• Commercial, pragmatic and action-oriented.
• Confident in making decisions and standing by them.
• Excellent communicator who understands the importance of clarity and follow-through; able to translate complexity into simplicity for managers and teams.
• Thrives in evolving, imperfect environments.
• Independent and proactive - you take ownership, spot what needs doing, and make it happen.
• Grounded and pragmatic - you balance pace and delivery with warmth and empathy.
• A great people person with strong HR judgement and high standards.

You’ll be joining at a point where People work genuinely matters, and you'’ll have:

• Real scope and ownership across the business.
• A Head of People who expects independence and backs you.
• A People Ops and Experience setup that allows you to focus on partnering, performance and impact.
• The opportunity to materially impact how managers lead and how the business performs.

At MOTORS, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?

Perks & Benefits

We don’t just offer benefits, we invest in the people challenging the status quo in the automotive marketplace space.

Perks & Benefits

We don’t just offer benefits, we invest in the people challenging the status quo in the automotive marketplace space.

Here’s how we back you:

Financials 💰

• We benchmark every role using Ravio and run annual performance and pay reviews to ensure we’re always competitive in the market.
• We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary.
• Quarterly value-led awards with generous cash prizes.
• Referral Bonus: Recommend a colleague, get £2,000.

Work-Life 🏖️

• 25 days (plus bank holidays) in your first year, then +2 days after 2 years, and an extra day for every year after up to 5 extra days.
• Hybrid setup - you'll be expected to come to our Richmond offices twice a week to collaborate with colleagues.
• Family:
• Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,.
• Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.
• Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you

Health & Peace of Mind 🏩

Comprehensive cover so you (and your favourite people) have the care you need.

• AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions.
• Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care.
• Private GP: 24/7 digital access via Help@Hand.
• Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life
• Life Assurance: 4x basic salary covered by Unum.
• Specialist Support: Free counseling and menopause/fertility support via Peppy.

Your Growth 🌱

We hired you for your talent, and we’re committed to helping you expand it.

• Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development.

The Extras 🔍

• Your choice of a MacBook or Windows laptop.
• Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
• Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes.
• Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.
• Free food & drinks in the office.
• We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action.

Diversity & Inclusion at Motors

Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands.

We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That’s why we’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!