Account Manager
BehavioSec
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,
About the Role
The Account Manager will play a crucial role in supporting the sales team for business success by managing administrative tasks, providing customer service, and assisting with sales strategies. Responsibilities include supporting sales to ensure customer satisfaction.
Responsibilities
Providing exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.
Coordinating with other departments to ensure timely delivery of products and services to customers.
Assisting the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.
To onboard and execute on sales closes and navigate any roadblocks.
Developing and maintaining relationships with the sales team , key customers and stakeholders
Identifying opportunities for process improvements within the sales team and implementing best practices.
Providing support for onboarding and all steps of the sale.
Requirements
Be able to demonstrate a comprehensive understanding of sales processes and procedures.
Have experience working with CRM systems and other sales tools.
Be able to work independently and prioritize tasks effectively.
Have excellent communication and interpersonal skills.
Be able to analyze data and generate reports using Microsoft Excel or similar software.
Be detail-oriented and able to manage multiple projects simultaneously.
Have a dedicated customer service focus and a determination to achieve outstanding outcomes.
Learn more about the LexisNexis Risk team and our culture here.


U.S. National Base Pay Range: $54,200 - $90,400. Total Target Cash Range: $83,300 - $139,000. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in New York, the base pay range is $59,600 - $99,500, the total target cash range is $91,700 - $152,900.If performed in New York City, the base pay range is $65,000 - $108,400, the total target cash range is $100,000 - $166,900.If performed in Rochester, NY, the base pay range is $54,200 - $90,400, the total target cash range is $83,300 - $139,000.If performed in Ohio, the base pay range is $51,400 - $85,900, the total target cash range is $79,200 - $132,100.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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