1. Contacts past due customer accounts and researches disputed amounts as needed to determine the cause and validity of the delinquency and takes appropriate action (invoice resend, PO number updates, basic invoicing explanations, etc.) to resolve and/or identify significant collection issues and escalate appropriately.

2. Successfully manages entire portfolio of accounts based on priorities including aged balances, total dollars and other significant variables.

3. Maintains a clean aging by addressing overpayments, refunds, credits, account transfers, etc.

4. Reduces the number of past due accounts for the assigned portfolio to within department standards.

5. Identifies and addresses uncollectible accounts quickly and refers them to 3rd-party collections.

6. Develops expertise in use of collections tools including billing and invoicing platforms, etc.

7. Follows all collections and department policies and procedures.



U.S. National Base Pay Range: $36,700 - $61,300. Geographic differentials may apply in some locations to better reflect local market rates.



We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.