Scrum Master – Inclusive Opportunity at ICIS

Empowering Diverse Talent to Drive Agile Excellence

Welcome! We’re excited to meet professionals from all backgrounds who are passionate about delivering impactful software solutions. At ICIS, we celebrate collaboration, diversity, and a positive outlook. If you’re eager to learn, grow, and make a difference, we encourage you to apply—your unique perspective is valued here. Our recruitment process is accessible, and we welcome applicants of all abilities, cultures, and experiences.

About ICIS

Our mission is to optimize the world’s resources by providing transparency and insight to global markets. We help companies make strategic, sustainable decisions across commodities value chains. We are committed to fostering an environment where diversity, equity, and inclusion are at the core of everything we do. Learn more about us at https://www.icis.com/explore

About Our Team

ICIS teams work in collaborative Squads, bringing together a wide range of backgrounds and skill sets. We encourage open communication, shared learning, and mutual support for each other’s growth. Every team member’s voice, experience, and perspective are respected as we work toward common goals.

About the Role

We are looking for a Scrum Master to support our Agile delivery across cross-functional teams. The successful candidate will foster team performance, coach individuals and teams, and promote continuous improvement. This role is suited to individuals who value inclusivity, demonstrate empathy, and have strong facilitation and leadership capabilities. We welcome candidates with varied backgrounds and encourage those who may not meet every listed qualification to apply.

Responsibilities

• Support one or more Agile teams to achieve high-quality delivery and continuous flow of value.

• Guide teams and stakeholders in Agile concepts, frameworks, and collaborative behaviors in an accessible manner.

• Help remove blockers and collaborate to maintain delivery momentum.

• Encourage strategic improvements in engineering practices, planning, metrics, and teamwork.

• Facilitate team ceremonies, workshops, and discussions, ensuring all voices are heard.

• Promote psychological safety, inclusive leadership, and shared team ownership in daily work.

• Use data and insights to help teams measure progress, quality, and morale.

• Mentor and support less experienced Scrum Masters, contributing to our community of practice.

Requirements

• Understanding of Agile principles and frameworks; ability to communicate and apply Agile practices to support team growth.

• Interest in working collaboratively with engineers to streamline development and improve processes.

• Demonstrates inclusive leadership and emotional intelligence, empowering teams to self-organize and adapt.

• Skilled in facilitating workshops and forums, encouraging inclusive decision-making.

• Ability to select and apply performance metrics for team improvement.

• Experience or interest in planning, story mapping, and forecasting with teams.

• Commitment to continuous improvement and addressing challenges through collaboration and data-driven coaching.

• Ability to manage dependencies and stakeholders by articulating risks and solutions clearly and respectfully.

• Proactive in identifying obstacles and applying Agile techniques to support project success.

• Willingness to coach and mentor others, contributing to the growth of our teams and programs.

Preferred Qualifications (Not Required)

• Scrum Master certifications (such as CSM, PSM II/III) are welcomed but not mandatory.

• Experience with scaled Agile environments (e.g., Scrum at Scale, SAFe, LeSS, Nexus) is a plus.

• Background in software engineering teams is beneficial but not required.

• Exposure to data-centric, platform, or enterprise scale environments is appreciated.

If you do not meet all these qualifications but are passionate about Agile and team growth, we encourage you to apply. We are committed to making reasonable accommodations for candidates with disabilities and to supporting a barrier-free recruitment process.

Personal Attributes

• Empathetic communicator who adapts to different audiences and needs.

• Positive, collaborative, and able to build relationships across teams.

• Resilient, organized thinker with the ability to remain calm in changing situations.

• Passionate about learning, experimenting, and helping others develop.

ICIS is an equal opportunity employer. We welcome applications from people of all backgrounds, identities, and abilities. If you require any accommodation during the application process, please let us know.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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