About LexisNexis Risk Solutions

LexisNexis Risk Solutions is a trusted partner in risk assessment. Our Business Services vertical offers solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. We address challenges in Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

About the Role

Is responsible for manually tracing individuals and re-uniting them with our clients, processing files through our internal database and ordering certificates from registry offices.

Responsibilities

• Trace individuals to reunite them with our clients using a variety of internal and external platforms

• Order certificates from registry offices and consolidate the expenses

• Process large data files through internal systems and ensure deadlines are met

• Receive, distribute and record post, data entry and filing

• Create projects on our internal systems and ensure the data submitted by clients meets our minimum requirements

• Securely send files to clients and ensure invoices are created correctly

• Take inbound and outbound telephone calls in order to re-engage individuals with our clients

• Peer review colleagues’ work

• Engage with and support key stakeholders from across the business

• Perform other duties as reasonably assigned

Requirements

• Is curious and keen to learn and develop new ideas, skills and knowledge, acting on feedback to improve and looks for developmental opportunities in day-to-day work

• Invests time and energy in self-development (professional qualifications, relevant reading, networking meetings, etc.)

• Is able to understand, analyse and resolve core issues within own role and works with others on solving complex problems and issues

• Looks for opportunities to develop new ideas or thinking within own role and experiments with new ideas as part of role

• Demonstrates effective conversational skills, including active listening and questioning

• Develops co-operative working relationships within the team

• Considers how own style affects others and tailors interactions accordingly

• Looks for ways to develop mutually beneficial relationships across teams

• Builds effective relationships and bring enthusiasm to the team, leading by example and performing at high levels

• Drives for results, works hard to achieve objectives

Learn more about the LexisNexis Risk team and how we work





 


 











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