Senior Manager of Business Performance and Change​

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience.

Our solutions help customers solve complex problems in the areas of Anti-Money Laundering/Counter-Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

Learn more about LexisNexis Risk at https://risk.lexisnexis.com/.

About the Team:

Our UK & Ireland leadership team is dedicated to driving strategic transformation and operational excellence across the business. Operating within a high-growth, data-driven environment, the team ensures that every initiative aligns with our overarching strategic priorities and delivers measurable impact.

As part of this function, you will work closely with senior leaders across multiple departments to ensure business performance is continuously optimized and that our organization is evolving in line with our ambitious goals.

About the Role:

As Senior Manager, Business Performance and Change, you will play a pivotal role in driving organizational excellence and transformation within the business, ensuring alignment with our Strategic Priorities. Reporting to the Managing Senior Manager, you will lead a small central team responsible for developing and executing initiatives that monitor, enhance, and sustain business performance across the UK & Ireland.

This is a highly visible and strategic position, ideal for an experienced or emerging leader who thrives on data-driven decision-making, cross-functional collaboration, and delivering measurable improvements that advance the organization’s competitive advantage.

Key Responsibilities:

Strategic Leadership

• Support the UK & Ireland Leadership Team in developing and maintaining annual Strategic Priorities and a continuously evolving Operating Model to ensure effective execution.

• Facilitate the selection, prioritization, and governance of transformation projects aligned with business strategy.

• Translate complex strategic objectives into clear, actionable initiatives and ensure progress is tracked through data-driven performance metrics.

Business Performance Management

• Enhance frameworks for measuring key performance indicators (KPIs) across functions to assess effectiveness of strategy execution.

• Partner with data and analytics teams to extract insights and identify opportunities for process optimization and operational efficiency.

• Enable departmental leaders to make evidence-based decisions by providing actionable intelligence on ROI and performance impact.

Change and Transformation Management

• Lead and oversee enterprise-wide transformation projects, ensuring alignment with strategic goals and delivering measurable improvements.

• Champion a culture of continuous improvement across all functions, fostering collaboration and accountability.

• Support effective change management practices, ensuring adoption, sustainability, and communication of new initiatives across the business.

Required Skills and Experience:

• Proven leadership experience in strategy, performance management, transformation, or related functions.

• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

• Exceptional stakeholder management and communication skills, including experience influencing senior executives.

• Ability to lead cross-functional projects with measurable impact on business performance.

• Experience within a data, technology, or operational environment is highly desirable.

• Awareness or experience in Identity, Financial Crime, Risk, or Fraud domains is beneficial but not essential.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days

• Health screening, eye care vouchers, and private medical benefits

• Wellbeing programs and life assurance

• Access to a competitive contributory pension scheme

• Save As You Earn share option scheme

• Travel season ticket loan and Electric Vehicle Scheme

• Optional dental insurance

• Maternity, paternity, and shared parental leave

• Employee Assistance Programme

• Access to emergency care for both the elderly and children

• RECARES days, giving you time to support charities and causes that matter to you

• Employee resource groups with dedicated volunteering time

• Access to extensive learning and development resources

• Employee discounts through the Perks at Work scheme

Learn more about the LexisNexis Risk team and how we work here.

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