Key Responsibilities:

• Monitoring & Observability: Design and implement advanced monitoring queries and dashboards; establish and refine service level baselines.

• Incident Response: Lead incident resolution efforts; contribute to post-mortems and root cause analyses.

• Disaster Recovery: Plan and execute disaster recovery tests; ensure system resilience and failover capabilities.

• Automation & Infrastructure as Code: Develop and maintain automation scripts and infrastructure modules; execute code in production environments.

• Documentation & Knowledge Sharing: Maintain and contribute to SRE knowledge bases; promote best practices across teams.

• Collaboration: Work closely with Development, QA, IT Operations, Product SRE, and Project Management teams to drive reliability initiatives.

Required Skills & Tools:

• Programming & Scripting: Python, scripting language, Java, C#

• Cloud Platforms: AWS (EC2, S3, Lambda, Glue), Azure (Functions, Logic Apps, AKS), GCP (GKE, Cloud Functions)

• Infrastructure as Code: Terraform, Ansible, Chef, Puppet

• Containerization & Orchestration: Docker, Kubernetes

• CI/CD & Automation: Jenkins, GitHub Actions, Bitbucket, GitLab

• Monitoring & Observability: Prometheus, Grafana, DataDog, Dynatrace, Splunk, SignalFx

• Networking & Security:AWS: VPCs, IAM, Transit Gateway, CloudWAN, route53, AWS KMS, RDS Azure: Application Gateway, VNET, Express route, private link, Azure firewall, MS Sentinel, Azure Entra ID, RBAC



Primary Location Base Pay Range: Evanston, IL $107,900 - $179,900.

 If performed in Illinois, the pay range is $107,900 - $179,900. If performed in Chicago, IL, the pay range is $113,100 - $188,500. If performed in New York, the pay range is $113,100 - $188,500. If performed in New York City, the pay range is $118,200 - $197,100. If performed in Rochester, NY, the pay range is $97,700 - $162,700. 

U.S. National Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates.
 



This job is eligible for an annual incentive bonus.



We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice



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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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