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Sales Operations Manager

Antidote.me

Antidote.me

Sales & Business Development, Operations
United States
Posted on Wednesday, June 28, 2023

The Sales Operations Manager is the guardian of the Antidote proposals process from initial RFP receipt to final submission. This is a truly collaborative role and requires someone who is comfortable liaising with people from multiple departments and can get things done in a fast-paced, deadline-driven environment.

The Sales Operations Manager is part of the Business Development Team and reports to the VP, Business Development.

Scope of responsibilities:

  • Creating efficient processes and ensuring all key stakeholders adhere to them.
  • Producing professionally written proposal content that addresses the client needs and clearly articulates the organisation's value proposition.
  • Collaborating with team members (sales, comm ops, partnerships, engineering, product, and other SMEs as needed) to customise the RFP submissions.
  • Create the customer response template and manage project workflow through the process (i.e., draft, review, approval)
  • Support the production of presentations and supporting documentation, ensuring a cohesive and consistent approach.
  • Liaising with Marketing colleagues to create initial content and templates to maintain brand integrity.
  • Maintain proposal libraries and databases to facilitate our ability to reuse the majority of the content for each new proposal
  • Ensure that pricing is consistent between projects and respect partners’ agreed rate cards. Develop a process with Partnerships to ensure partner pricing are valid at any point of time
  • Participate in team alignment calls and strategy discussions to clarify scope of work, gain insights into the business opportunity, understand key messages/differentiators and develop win themes
  • Participate in the bid/no-bid decision process, attend bid defence meetings to justify both the design and the pricing
  • Triage the feedback from multiple teams and pull this together in one central place.
  • Coordinate final document review, assembly, quality check - ensuring compliance with proposal specifications
  • Responsible for ensuring SalesForce (SF) and other sales management tools are updated on a regular basis by all stakeholders. Ensure data is being entered in a timely manner, and information is accurate and meaningful.
  • Compile reports and SF extraction as directed.
  • Maintain updates to Sales/BD Slide Library
  • Experience of the Life Sciences or Pharma industry
  • Previous experience working with and supporting sales/business development teams
  • Able to work in a fast paced environment
  • Calm under pressure
  • Able to juggle multiple projects and tasks at any one time
  • Analytical mindset
  • High attention to detail
  • Excellent writing skills
  • Results driven
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Wellness Resources
  • Stock Option Plan