The Sales Operations Manager is the guardian of the Antidote proposals process from initial RFP receipt to final submission. This is a truly collaborative role and requires someone who is comfortable liaising with people from multiple departments and can get things done in a fast-paced, deadline-driven environment.

The Sales Operations Manager is part of the Business Development Team and reports to the VP, Business Development.

Scope of responsibilities:

• Creating efficient processes and ensuring all key stakeholders adhere to them.
• Producing professionally written proposal content that addresses the client needs and clearly articulates the organisation's value proposition.
• Collaborating with team members (sales, comm ops, partnerships, engineering, product, and other SMEs as needed) to customise the RFP submissions.
• Create the customer response template and manage project workflow through the process (i.e., draft, review, approval)
• Support the production of presentations and supporting documentation, ensuring a cohesive and consistent approach.
• Liaising with Marketing colleagues to create initial content and templates to maintain brand integrity.
• Maintain proposal libraries and databases to facilitate our ability to reuse the majority of the content for each new proposal
• Ensure that pricing is consistent between projects and respect partners’ agreed rate cards. Develop a process with Partnerships to ensure partner pricing are valid at any point of time

• Participate in team alignment calls and strategy discussions to clarify scope of work, gain insights into the business opportunity, understand key messages/differentiators and develop win themes
• Participate in the bid/no-bid decision process, attend bid defence meetings to justify both the design and the pricing
• Triage the feedback from multiple teams and pull this together in one central place.

• Coordinate final document review, assembly, quality check - ensuring compliance with proposal specifications
• Responsible for ensuring SalesForce (SF) and other sales management tools are updated on a regular basis by all stakeholders. Ensure data is being entered in a timely manner, and information is accurate and meaningful.
• Compile reports and SF extraction as directed.
• Maintain updates to Sales/BD Slide Library

• Experience of the Life Sciences or Pharma industry
• Previous experience working with and supporting sales/business development teams
• Able to work in a fast paced environment
• Calm under pressure
• Able to juggle multiple projects and tasks at any one time
• Analytical mindset
• High attention to detail
• Excellent writing skills
• Results driven

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Wellness Resources
• Stock Option Plan